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February 2024 by Joan Morel
I Ordered a pizza they charger me twice for no reason. Now I have to wait 1 or 2 days to get my refund money back. Don’t order online from their website. They’ll most likely charger you twice..
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February 2024 by Britton Fortenberry
This place is absolute trash. Order is always wrong. They finally got an order right and there was so much cheese on the pizza and breadsticks that everything slid off. Don’t waste your money at this location.
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February 2024 by moises vasquez
They "close early" on a regular basis. I wonder what would happen if corporate knew. Their pizza is "meh" at best.
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February 2024 by Nichelle Fields
Clean, quick, and efficient service. Food always correct. We come here about 1 or 2 times a week to pick up pizza for pizza night. I reccomend the family box.
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January 2024 by Seth Mcnaughton
Ordered three pizzas, nothing fancy. The cheese or the sauce tasted weird. There was an excessive amount of cheese on the pizza too. We normally get pizza from other places and wanted to try papa Jon’s. Won’t be ordering from here again.
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January 2024 by Rube H
Worst service worst pizza!
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January 2024 by karina patino
Absolutely horrible! Most disgusting pizza I’ve ever had. I NEVER leave reviews but trying to eat this actually made me gag. We waited for the pizza to be delivered for an hour and 20 minutes when it originally estimated 40. That’s not even the bad part. Not only was the pizza obviously cold, but it was completely wrong. The pizza on the label (which we ordered) didn’t match what was inside. Ordered light sauce, it had EXTRA sauce. Ordered extra cheese, guess what? No extra cheese. Ordered bacon, nope NO BACON. But you know what it did have? SAUSAGE! Which I hate and DID NOT ORDER. Oh and it gets worse!! The pizza crust at the bottom was thinner than a tortilla and burnt. The stuffed crust on the edge was either so uncooked or soggy that I couldn’t tell if it was raw dough or cheese. Everything about it was just gross. Worst $40 we have spent on a pizza.
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December 2023 by Jennifer Foley
Placed pickup order around 5:40. Ordered two pizza and bbq boneless wings. Pizzas were 1/2 and 1/2 - they were cut terribly and definitely not 1/2 and 1/2- toppings were just thrown on. Flavor of the pizzas were good. Received wrong sauces which we paid extra for. Sauce on the wings were just on the top, very little bbq sauce, even when we shook it, none of the wings had enough sauce. The ranch dipping sauce was piping hot, like it just came out of oven, I don’t want my ranch hot, it should be in the frig until I pickup my order. Wings were cooked well but lacked sauce. Overall the pizza had good flavor but the employees need to slow down and make quality product. Our food was ready when promised. Guy at counter was very friendly as well.
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December 2023 by Matt Frizzell
If I could give zero I would. Tried ordering 2 days ago they said it came up as pick up when it was not they were quick to say we will refund you even though you didn’t answer the phone then the same again tonight. Don’t waist your time used to be my favorite pizza joint until I moved here.
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December 2023 by Nikki H.
loveeee great service amazing pizza !! prices are a little high but its always worth !! love the food and the employees althey are all so loving from the way they greet u at the door to the way they talk on the phone its all very loving
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November 2023 by Brandon Owens
Terrible in store service!! Ppl at the cashier just literally staring at me… it took a lady to ask me if I needed help.. I’ll never go back to Forney papa John !!.. pizza bomb
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November 2023 by John Driver
My order took almost an hour to get but they were busy and I understand how busy it can get well when I finally got my order they didn’t include the extras I had paid for and the driver had to go back and get them no it’s up in the air if he actually does or not cause he didn’t speak any English but his translator app was excellent and he said the papa John’s people swore the stuff was in the boxes and well they definitely were not, I tried calling to make sure they gave him the sauces and well they never answered after keeping me on hold for 10 min…this place has gone down hill fast….(update) the delivery driver did go back and make sure to get the sauces from them and was very apologetic but it wasn’t his fault. I place blame solely on the store who swore to him they were in my food boxes which he’s not allowed to open and check and the store still never answered my call
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November 2023 by STIFF RIDES
Absolutely worst experience ever with a business. Papa should be extremely upset with this franchisee. If I were you, I would never order pizza from this establishment. If you order a delivery, it will be delivered by DoorDash late as hell. The delivery guy felt so bad he didn’t even accept a tip. Absolutely terrible terrible terrible! STAY AWAY!!
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October 2023 by Natalie R
This was the worst experience ever... I pre ordered my food online for delivery at 6pm, my food never came. I called the store at 6:30pm to seewhere my food was and the guy tells me they don't have any drivers and they are going to call door dash to pick it up. Mind you the food has been sitting for 30 minutes. I tell the guy hey I paid cash how are you going to get your money and he says just give it to the driver. I asked about fees he told me he didn't know. Mine you I paid delivery fees in my total cost. The guy says I don't know. So the food comes and it's freezing cold and my whole order is messed up. The pizza, wings, and cheesebread ALL bad. I call back and no one answered the phone. I called 2 times sitting on the phone for over 30 minutes each time. No answer. I took pictures of my food and I contacted headquarters online. No response either. They say up to 48hrs I've heard nothing back. This place is trash. I NEVER come back to this
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September 2023 by James Jaxon
We've been ordering here for over 2 and a half years and have had exceptional service and food UNTILL RECENTLY! In the last month or so we have ordered pizza a couple times and today was the last straw. We ordered a large thin crust, medium regular crust and a dessert. Both the pizzas had almost no sauce on them and honestly tasted like cardboard!!! To keep this review short this isn't the first time in the last month that the quality is terrible. I tried calling multiple times today, a Wednesday, to tell them and see if I can get another pizza or a refund. I was on hold forever. I really really really hate to say this but we won't be ordering pizza from here again. Pizza hut here's your chance ?!