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February 2024 by Rick Cortez
Very happy with the service and customer support.
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February 2024 by Patricia D
Very happy with the work completed at Joe Hudson Collision Center. I really appreciated all the updates and progress on my vehicle. My vehicle was completed on time as promised.
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January 2024 by Paulette Levin
Very very happy with my experience here at Joe Hudson collision!I was very very upset, and everyone there really explained everything to me so I really could understand it! Christina, was my appraisal girl .sorry if I am using the wrong name Christina, but she really sat down with me and talked eveything out! She made sure that I understood everything and the whole process!,it was very very stressful for me, they really did such a good job on matching my paint . They even washed my car for me and putCar freshener in my car! It was rt before Christmas time, so they had my car over the holidays which was very stressful for me! She reassured me that everything will be locked, they have cameras at night time. They give you ample time to pick your car up as well. Which for me , I was very very worried about bc I had a rental car but I work as well. So juggling everything was tricky , but they were so kind to work with me! I pray to God I don't need them again, but I will definitly refere all I know to this FANTASTIC shop! Thank you again Christina and all who work at Joe Hudson Collision in FORNEY! your are all AMAZING! 100 STARS in my book! I do not give this many stars just like that.Thank you so muchPaulette
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January 2024 by Emanuel Roberson
Great job
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January 2024 by Jewel Byrd
We had to return our vehicle because they didn't repair it right the first time. They ended up repairing $2500 more worth of damage. How did they miss that the first time??? Once we finally received our vehicle, we continued to have problems with it, but we are never returning it to this place! I'm not sure how this place has a high rating, but I'm telling you to go somewhere else to have your vehicle repaired correctly.
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January 2024 by 100kingofkings
AVOID. I am deeply disappointed by this location. This place not only took 19 days in total to complete repairs, 2 extra days were because they broke my windshield during reassembly and they had to go to Fort Worth to pickup the glass per what Don communicated. I called my insurance company to confirm the covered rental days and communicated what happened. My insurance company called me back and said that they were told it was just a "scratch". This on its own is appalling. When I would call to follow up, I kept getting told by Don that he would call me back at certain times. and never called me back, so I kept calling. Once my vehicle was completed, he called me at 4:50 pm when they close at 5pm eveb though I had already communicated that i work in downtown Dallas. 10 minutes was not enough notice. This caused me to pay 2 additional days for the rental. I asked for a credit for what I had to pay extra due to their mistake, and Don refused. He had ZERO empathy and said he wasn't responsible for rental agreements even though their mistake of breaking my windshield inconvenienced me having to pay 2 extra days for a rental. All I asked was a credit of $55.00 which is not a lot given that they received over $2,500 from my insurance company and deductible. And to top it all off, my passenger door can't open from the inside. Never coming here again. The reply to my post doesn't realize that you can't leave feedback on the webpage and submit to corporate because Forney is not an option when selecting location.
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December 2023 by Tieunda Jackson
They did a great job. It looks brand new
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December 2023 by J R
Great customer service and attention to detail. Rocky was very helpful and kept us updated during the whole process. Thank you!
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December 2023 by jewels haymond
This place is great and fast!! They’ll definitely take care of your car after a wreck!
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December 2023 by Dusty Sexton
Well dang it. I needed Joe Hudson once again. After a small ipad checkin issue everything went smooth. I got text updates and started feeling like my car was proceeding with repairs quicker than projected. The Friday morning I turned in my rental car early, that afternoon I also got a text saying my car was ready! Funny timing. So Monday I arranged a ride and drove away hapPy aGain!! ?
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December 2023 by Karl Bailey
Excellent customer service. Were up front with estimate and the wait for parts. 2nd time using them and will continue to do so.Service: Body & Trim
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December 2023 by Gilbert Valdes, Jr.
It was really great work done on my truck! Drove like new once again!
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November 2023 by David Ristuccia
Fixed my wife's car after she was rear ended. Brought it to like new condition! Even pointed out some work done by a previous repair shop that was wrong so we could fix it.
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November 2023 by King Penson
Autobody work. Appears to be good quality. Vehicle was well prepped upon receiving. Looks new again - 2011 Kia Sportage.Services: Steering & suspension repair
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November 2023 by T Rex A.A.
They are very good at what they do the work is professional, neat and clean, and they keep you updated on the work that they do to your vehicle.Thank you Joe Hudson Collision Center and the wonderful staff.
