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May 2023 by Andy Henderson
I went in with my friend and we both got new phones because of Anita. Her customer service was top notch! You can tell she cares about her customer's and not just selling a product!
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May 2023 by Toria D
Anita was super helpful getting my Dad’s account set up, number transferred from another carrier (not as easy as it sounds), and she put on his screen saver and phone case. She was patient and very knowledgeable. Thank you Anita!
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April 2023 by Luz Hipolito
I was there a few days ago, lady was just there on her phone the way she greeted me felt like she didn’t want to be there. Customer service wasn’t the best.
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April 2023 by Rolonda Brown
I would like to thank Anita For All The Help And also Garret Because They Made My Switch So Much Easier. Wonderful Store To Shop At And They Are Very Nice .
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April 2023 by armida a
smh, i don’t even know know where to start. this store is the worst Cricket I’ve ever gone to. First of all, there was an unusual weird smell in the store. Second of all, the manager that helped me I think her name was Anotta was giving me overpriced phones. Third of all, her and her little employee were having a side conversation while she was attending me. THIS IS UNACCEPTABLE
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March 2023 by Stacy Bailey
Worst customer service ever. Manager of the store (Anita) made a mistake while hooking up an additional line and blamed me. Instead of fixing the problem, she tried to charge me $450 for a phone that would have cost $300 before her mistake. I refused to pay the additional amount, so she kicked my elderly mother's phone off of the Cricket network. Apparently to this business, the customer is always expendable.
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February 2023 by Stacy B.
Worst customer service ever. Manager of the store (Anita) made a mistake while hooking up an additional line and blamed me. Instead of fixing the problem, she tried to charge me $450 for a phone that would have cost $300 before her mistake. I refused to pay the additional amount, so she kicked my elderly mother's phone off of the Cricket network. Apparently to this business, the customer is always expendable.
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February 2023 by LucidSapphire Dreams
horrible screen protector application
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October 2022 by Everett Knox
Store employee nice. It is bad that they don't give existing customers the same deals as new customers. As a result, we are going to another dealer next billing cycle.
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September 2022 by Elisa Rowe
Stop telling customer that the case and screen protector come with the phone. I was told this but when I looked at the receipt I was charged. Plus training needs a little improvement. The screen saver had a few air bubbles and it cracked before I got home and I didn't even drop it. She gave us an extra one so it makes me think she mad a error on the install. We purchased two phones so why not a extra for both.? Must do better ?
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June 2022 by Don Awung
I liked the customer service
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September 2021 by Dalilah Mercedez
The customer service is amazing! I was having difficulty with my service, and Emily was so quick with helping me. She walked me through everything and explained what I should do next time step by step. She’s a very great energy to have around! Super attentive and happy as soon as I walked in.
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June 2021 by Miguel Barrera
Awesome Staff, Amazing Customer Service. 10/10 ?
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May 2021 by Keyoni Furnace
Don’t go here the lady who “helped” me buy a phone was rushing me out of the store and charged me for things I didn’t want or need.
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March 2021 by virginia williams
Sofia tanajara is so sweetEvery time I go inside she help me with everything.Her patients with customers is amazin. I will continue to come here
