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November 2023 by Jonathan D.
I was told that he was closed for 5 minutes because he needed to restock. I questioned that and he told me to leave him the f alone.
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October 2023 by Emily Ng
Thank you Z for the exceptional customer service!
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June 2023 by Leanne G.
The drinks are good. Never had a problem with my order being wrong. Very quick when you're in a rush but they don't take Apple Pay!! Employees could definitely learn a thing or two on customer service.
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May 2023 by Bryan Johnson
Biggest isn't the best. Go to a smaller independent shop for your coffee. Starbucks is overpriced and underwhelming
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February 2023 by Riddhima Dahal
Nothing in stock. Red hair employee forgot the sandwich that I ordered. And when it came later, it didn’t have the bacon that I paid for. She said that was the last sandwich that she had. Bad experience with this Starbucks.
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December 2022 by Maggie DLC
I don’t think red hair and tattoos has anything to do with anything but all around rude customer service these people have and yes they don’t ever have anything in stock you can’t even understand what they are saying
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November 2022 by Matilda Rios
Great place to grab a quick drink. Great customer service and no complaints about my drink.
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November 2022 by Lori Craft
Wow most hateful person I’ve ever dealt with at Starbucks. Usually the employees are very pleasant to deal with but not this one ?Red hair with tattoos up her left arm
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October 2022 by Trash
We’ve started driving to Terrell in stead of going to this location. They constantly turn off order ahead, close the inside and make everyone go through the already slower than molasses in winter time drive-thru, or tell you they’re out of something you can clearly see. About 80% of the time my drink is wrong and I don’t try to order anything custom - peppermint white mocha. They’re severely understaffed for the busy weekends with teenagers that, most times, are just trying their best and getting a little flustered. Whoever is running the place really needs to learn time, people, and business management.
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September 2022 by derrick hiserman
Horrible location. Always just kids working if they are even staffed enough. Today was I turned away because they are to busy.
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July 2022 by Paraiso Natural
Bad service late service out of stock of too many products so your experience here is what ever is available ?
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January 2022 by KittyKat88
It's Starbucks...it was good.
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January 2022 by Sara
We’ve started driving to Terrell in stead of going to this location. They constantly turn off order ahead, close the inside and make everyone go through the already slower than molasses in winter time drive-thru, or tell you they’re out of something you can clearly see. About 80% of the time my drink is wrong and I don’t try to order anything custom - peppermint white mocha. They’re severely understaffed for the busy weekends with teenagers that, most times, are just trying their best and getting a little flustered. Whoever is running the place really needs to learn time, people, and business management.
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December 2021 by Thomas Gailley
Good but didn’t have what I wanted
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December 2021 by Sylvia Carrasco
I stop getting coffee at this location because of the rudeness and lack of customer service. I went for a quick grocery run, I was with my sister and she said let’s grab coffee ( I was very hesitant and scared lol ). As we approached the counter, this young man helped us and this other lady, I had not seen them before. I can say both were super sweet and got order right. Please hire more staff like this. I will give this location another chance.I mean we all deserve a second chance.