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April 2023 by Dfog
Address is wrong, still can't find it and number doesnt help.
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March 2023 by Shelby Meenaghan
Omg Deynaire Sanchez was AMAZING! She’s got a great work ethic and got us back sooooo much money, like totally a w e a o m e!!! Highly recommend go see her at Freedom Crossing
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February 2023 by Andrew Wong
Writing this review based on our experience filing 2021 taxes after 10+ years using HR Block for annual filing.We had difficulty working with this office, it did not seem organized and familiar with some military basic functions like childcare. The preparer incorrectly calculated our federal filing, which resulted in us overpaying the IRS by over $4,000. The IRS charged us a penalty for overpayment, which HR Block states in their policy they should pay, due to incorrect preparation, but we have been unable to reach the preparer or anyone who will work with us to recoup the penalty fee. The central HR Block office has been uncooperative with dealing with this. This has continued for the past year, with no resolution.The preparer also did not fax/send our military orders along with our state filing, which resulted in multiple actions required on our part to work with the state to resolve this issue (the state also issued us penalties with this, which we were able to waive).I have used HR Block for over a decade for individual and joint filing, and this experience has caused me to never use HR Block again, especially if they won't stand by their stated policies of paying penalties on incorrectly filed reports. I am in the process of having all of our previous years reviewed to identify other errors, but an error of this magnitude (which we questioned multiple times, but were told was correct by the preparer) is a deal-breaker for us.
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April 2022 by Linda Ward
Efficient. I needed someone who was knowledgeable about the regulations.
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April 2022 by charles porter
Ms Locklear being doing my taxes for 15th years what a great job she has done.
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April 2022 by Nikohl Blount
Quickest service I've gotten dome for my taxes
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March 2022 by Aida Beltran
Great costumer service fast and easy. Good explanation off all procedures.
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February 2022 by samantha lawson
Problem after problem. This is the last year that I will file with you. For the past year, I have been getting letters from the IRS and NYS saying that my taxes are incorrect. I've been to several offices, and seen even more people. It's ridiculous. And you are NOT standing by your 20% off the next year if not satisfied with last year. You refused to give the 20% discount and won't explain why. You just blame it on a higher up saying no. But you offered to take off $36...... when I'm paying over $400! Insane prices, and my taxes were messed up, AND I had to pay more because of YOUR mistake. You never even fixed my taxes from last year. After several amendments done by you, I am STILL getting letters saying that they are incorrect!!
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February 2022 by samantha kelley
Problem after problem. This is the last year that I will file with you. For the past year, I have been getting letters from the IRS and NYS saying that my taxes are incorrect. I've been to several offices, and seen even more people. It's ridiculous. And you are NOT standing by your 20% off the next year if not satisfied with last year. You refused to give the 20% discount and won't explain why. You just blame it on a higher up saying no. But you offered to take off $36...... when I'm paying over $400! Insane prices, and my taxes were messed up, AND I had to pay more because of YOUR mistake. You never even fixed my taxes from last year. After several amendments done by you, I am STILL getting letters saying that they are incorrect!!
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February 2022 by Laurel Guffey
I was very satisfied with the service and experience my tax advisor had.
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February 2022 by Darryl Roundtree
Diane Dye was very informative and helpful when filing my taxes.
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February 2022 by Christopher Trueblood
Very Helpful and got us every penny
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April 2021 by roy barbadillo
The outstanding professionalism and great customer service. Especially our tax consultant: Maria Del Carmen Locklear who has been preparing our taxes every year. She always takes the time to explain the process and provides recommendations that will benefit our return for the next years tax season.
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April 2021 by Hunter Valentine
Everyone was so polite, helpful and efficient. The woman who helped me spoke very kindly and thanked me for my service which was appreciated. The whole process just made my first time completing my taxes way less stressful than I initially thought.
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April 2021 by James Dean
I really enjoyed the experience and how quick and easy it was, however it was fairly expensive going this route. That is the only reason I selected a 3 for recommending friends because I know some people don't have 300$ to spend on their taxes to get done when the Army offers free service.
