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“Janet, Moe, Katrina, Lorena. These are the names of the people at Barber DME located on Ft. Bliss PX that will make sure you as the patient get what you need. These ladies have gone above and beyond to assist me in acquiring the medical devices I needed for my sleep therapy and even stayed past closing so I could be taken care of. This level of dedication is a rare thing now a days. It's heartening to see that the expectation of service is not just something you should rely on from green suitors. They are very knowledgeable about how the referral process works and what you need to tell tricare in order to make sure you get the right equipment and do so in a timely fashion. Thank you Miss Janet to you and your team.”
“Manuel is a super kind young woman, he brought me my oxygen to my house. I am very happy since the moment I was about to leave the hospital, Manuel made sure that I had the portable oxygen machine. He even helped me put it on. He also made sure that they would order oxygen for me at home. I am more than happy because today I received your visit and you brought me the bottle to humidify that I needed. Now I feel much more comfortable. If for any reason you contract the services of Sun Country Medical Equipment
I recommend that you ask for Manuel, in my experience Manuel has super excellent services and has a big heart. Thank you very much Manuel for worrying about my health, now I am much more comfortable. Blessings.”
“hi, do you guys buy medical supplies/equipment? all of the supplies are brand new and the covidien pump is used but still works great, my sister changed from the stuff that she needs so we don’t have a use for any of thay stuff. so i was just wondering if you guys buy that kind of stuff?”
“Wheelchair and Walker rentals and Thier staff are unforgettable! Knowledgeable, patient and so friendly and helpful! I wish everyone I had to deal with could take lessons from them!”
“I cannot thank the staff enough! Beautiful environment full of generosity and kindness. My stepdad needed diapers and they guided me on questions I had about this difficult stage of life my family is going through. I will definitely be back for more medical equipment. Thank you!”
“Very helpful people and great customer service I highly recommend them to anyone they answered all my questions and helped me out with everything asked for! Ceci rocks! Great hours AND NEVER OUT OF STOCK.”
“Excellent customer service and efficiency. Ms. Lupita went above and beyond to help us find a hospital bed and was able to arrange delivery the very same day, within just a few hours. She was professional, responsive, and truly made a stressful situation much easier for our family. We are very grateful for her help.”
“Juan, Olivia, and Olga have a rare combination of knowledge and compassion. They go above and beyond. They’ve turned me into a loyal customer and I’ll never go anywhere else.”
“Pickup my grandmother's wheelchair from this business. The staff was very helpful and fast on getting the process completed for my grandmother to get her wheelchair. Will definitely recommend my family and friends.”
“My elderly father in law was in dire need of a wheelchair. After a major fall that created 3rd/4th degree burns on his leg. Not counting the other leg and head injury. After a week and a half dealing with uncaring medical supply companies, doctors, that claim to understand. I had enough, this is unacceptable, he has dementia, 85y/o, retired high ranking Army officer, who has fallen 5 more times in a week, can barely walk, does not deserve this treatment. My first call was to Evals to buy one and they told me upfront did not accept medicare. This was put off at doctors advice to get one under insurance at another place. Couldn’t wait any longer with falling again three times in two days. I called Evals back, they were very caring, great service, remembered us by name, home delivery within two hours, and the cheapest price. Even though we had to pay out of pocket, we couldn’t have asked for a better business and awesome group of people that put us first. Now that’s appreciation for our Veterans and their sacrifices. WE THANK YOU SO MUCH AND WISH YOU MANY BLESSINGS FOR YOUR BUSINESS AND FAMILIES ♥️ Will always use you for our needs and spread the word of your GREATNESS!!By the way still waiting on all those other supply companies promising to call us back, because they care.”
“If I could leave 100 stars I would.I needed oxygen for my father.They provided it. The service was quick and professional.Thank you for being such an amazing business.”
“My Daughter has had her eye exam for the last 3 years at Apple Eye Care, service has been outstanding with a very profesional and personal attention. I highly recommend Apple Eye Care. Big Thanks!”
“The crew here ( Chito & Jeff) are very organized and have great customer service. I always received a three and six month reminder to replace my equipment. I changed suppliers last year bc I wanted a supplier closer to where I live NE..Leaving them was a terrible mistake. Ide rather dtive acrossbtown than go have to deal with an unorganized company with bad customer service and an owner that's been MIA for three weeks now! I was due to replace all of my equipment in December but I haven't heard from the owner yet. I've called several times left messages for him I even went to the store myself looking for him. My husband went there with me two weeks ago, he still was not at the store, the front office clerk said. I'll message him. He won't be in today. Now it's been almost two weeks and still I have not heard from him.
Im going back to HVS ASAP!”
“Decided to frequent a local pharmacy, but they didn't have my medication ready when they said they would. I returned several times, but they still didn't have it ready. Initially I was a little upset & determined not to ever return. If it weren't for Joe the pharmacist, I probably wouldn't. He owned up to their mistake & made it right. His customer service skills are outstanding!”
“My son has been receiving services from RespMed since day one that he became disabled nearly 6 years ago. This company has never skipped a beat. From the front desk, to warehouse, to delivery, everything is superb. The employees are all well educated friendly and helpful. My son continues to have more and more needs and they do it all! Being a mom of a special needs child with a life threatening condition is a stress unparalleled to anything else but I can at least rest at peace knowing that this company will always communicate with me and do their part to make our lives a little less stressful. I can’t say thank you enough to everyone here for all you do and have done for me and my son”
“I've been a client for more than 10 years and Greg and everyone else that works there are the best! Excellent service! From custom power chairs to walkers that allow me to increase my level of independence I couldn't be happier!”
“Great people. Clean office. Very helpful and knowledgeable. What keeps me from giving them a fifth star is that they only carry the masks brands that they can get the best reimbursements from the insurance companies or Medicare/caid. The more I looked online, the more masks I saw that GK Dreams doesn't carry for financial reasons. I understand it's a business and profit is very important, but so is the customer's comfort when sleeping.”
“This is a store which has the worst customer service I have ever experienced. A lot of delays, unretruned messages, and endless excuses. If you want to waste your time and money, go here, else go anywhere else”
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“Had wonderful customer service from Katrina. She was very helpful in explaining items covered by my prescription and worked hard to coordinate with my provider to correct my prescription.”