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December 2021 by Kara U
My father in law picked up our moving truck from here on 12/01/21 and was late due to flight/travel delays and Carmen stayed late just to ensure we could get this truck for our upcoming move!! She stayed in contact with us via phone, helped my father in law and his lyft driver get to the correct place and everything!! He was supposed to pick up the truck at 3:30pm and he didn’t get there till almost 4 and she stayed to go through the paperwork and get him the equipment we needed!! We had dealt with hell before this with another moving truck company falling through, and she really came through for us in a time we needed it the most!! if it wasn’t for her, her kindness and patience, we would’ve had to totally forfeit all our other moving plans and it would’ve been a mess!! So very thankful for her and Penske guaranteeing the equipment we needed and making sure we could pick it up and get where we needed to be!! Such a blessing!! Thank you!!!
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July 2021 by David Rotz
The person on staff when we picked up the truck that day was very helpful and extremely personable
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January 2021 by Jessica O'Neill
Carmen went above and beyond today to help my husband and I pick up a truck we needed. We were running late and didn't realize we needed a military pass to go to them (we thought they were near the base not ON the base). She even came down and picked my husband up to bring him to the location to get through the security! She also stayed later than the holiday hours today so that we could get the truck! She really is amazing and if I could add any more stars I would! Thanks Carmen!!
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September 2020 by Peter Stephenson
9/10 would not rent from penske again
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December 2019 by Andy Santi
Great Service!
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August 2019 by daryl newmann
Professionals, transaction was painless and quick. Thanks for the great service. AAA+++
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January 2019 by Johnny Shelton
Trucks empty and would only do 35 up hill, made a 24 hr trip into a 48 hr trip I wasted my time and $2100
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September 2017 by Patrick Jones
Great customer service. Newer truck, new car carrier. Pick up Rep helped me load car. Drop off Rep allowed me to store truck for a day to look at apartments. Cheaper than U Haul.
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August 2017 by Hernan Ramirez
Management and customer service is a superb to say the least, always going above and beyond to take care of customers and their needs. Recommend Fort Bliss Penske for your next move. Thank you for everything FBP
