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December 2023 by Matronix
I have been getting someone elses mail for a while now even when it's adressed it isnt fixed. Now I'm starting to wonder if some of my mail is being put somewhere else 2.
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November 2023 by Peanut Butter
They have the worst hours. How is this on post with worst hours than the ones off post. They Handle housing keys and mail holds but take F O R E V E R with what you ask them to do. The line during lunch is too slow and after work the place is closed. How do they expect us to utilize this place? Extend the hours or change the SOP. Quartermaster was better than this can we bring that back?Also ditto on what the other said. I got a multiple packages delivered to me by my neighbors because they drop the mail off at random places on the street. Like my address is written just as it is on my Placker, why not place it at my labeled door instead of a Random mailbox with numbers that don’t match the houses
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November 2023 by Ice Cheng
There are staffs working inside are thieves. Im a soldier came from deployment and went there to send my stuff home. It never reach my house. They stole all my gears and my electronics and they said they are not liable for it.. a bunch of theives. Beware guys!
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November 2023 by David R
How does my packages end up in other peoples mailboxes? This is a big problem across the housing community and no where to report it! This has happened to us several times. Ridiculous
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October 2023 by the1vampfire
I was told there not able to make a shipping label? How do they not have a printer available at a post office makes no sense...waste of time
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July 2023 by Michael
I've never had a bad experience here in 3 years. Staff is always helpful.
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May 2023 by Kelly O
Today they put another person’s package in my mailbox. (I delivered the package to the rightful owner.)A few weeks ago they left a package with $725 worth of clothing in an UNSECURED parcel locker! They put the key in my mailbox, but I didn’t need the key because the locker was unlocked for anyone to grab what was inside ? (see pic)Further, I cannot count how many times we’ve gotten mail addressed to other neighbors put in our box. Below is a picture of 3 of the same magazines delivered to my box, two of which have other addresses on them. It makes me wonder how much of my mail goes to other boxes and never makes its way to me. (For the record, I put other peoples’ mail into outgoing mail, so I hope it gets to them eventually.) You can see in the picture that one on day we got 3 of the same magazine with 3 different addresses, only one of them belonging to us.Finally, the mail carriers are constantly leaving their trash (rubber bands, tie bands, etc.) on the ground around the PO boxes.
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February 2023 by Daniela Chrzanowski
We were station in Ft Bliss for 12 months.Never in my life I had so much mail in my mailbox from previous tenants.From Amazon, Dollar Shaver, bank statements, you name it.I had to return all the previous tenants mail every 2 weeks for the complete 12 months.That's unbelievable how it's possible to end up in my mailbox. And how hard es must be to change your mailing address on Amazon.After we moved out, we submitted a change of address but never received forwarded mail from Ft Bliss post office.Ft. Bliss post office delivered my government issued documents, (what comes with tracking number and supposed needed to be sent back to sender) in new tenants mailbox as the tracking number proves.My new post office called Ft. Bliss without any success, I called Ft. Bliss multiple times and asked about my documents and why not sent back to sender.The answer was always the same WE WILL INFORM THE CARRIER AND THE CARRIER WILL CALL YOU BACK.well, that never happened. I didn't get once called back and they never even tried to fix this problem or start sending forward mail.
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September 2022 by Alfredo Perez
I've read all the poor reviews....but I had a 5 * experience today....quick professional service....got my money order quickly...letter sent quickly....this is a great post office
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August 2022 by Ed
I see why the reviews here are so low; the employees here are straight trash and could care less about what you are trying to do. They need to spend less time conversing about non work related garbage and do some actual work. I saw four people get out of line and the line still didn't move. Do yourself a favor and go to UPS at Freedom Crossing instead and don't even think about stopping here if you have time constraints.
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July 2022 by Mariah Morales
I swear, the worst post office. They lose over half my packages, nothing is ever delivered to my PO box on time. Days late, if it ever shows up. I'm always asking for them to search for my packages that were supposedly delivered days ago. Are they stealing them or just incompetent? Who knows.
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July 2022 by Shelita Lamar
Hours should be located on the outside door. Also shutting down with no estimated time of opening does not assist the customer. When systems are down are you not able to sell stamps or boxes, or open/close PO boxes.
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June 2022 by jacob c.
Easy service and quick my only complaint is if your a soldier that lives in the barracks if any of your stuff is shipped through ups it'll come through here but to the division mail that's in the same building. Best part they are only open during the same hours you are at work as a soldier so you get to beg your leadership to let you go during work hours. Their also closed during lunch.
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May 2022 by Jason B
Very rude women working the front counter. The rest of the staff has been friendly but very long waits should be expected as there is always only 1 person working the front.
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March 2022 by Carlos Madueno
Service is terrible they don't help with any problems or answer the phone
