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November 2023 by Denise Childs
Greeted when I walked in and asked if I needed any help almost immediately.
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August 2023 by Miguel Chacon
Mario's such a great help
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April 2023 by Brandon Daniels
Great group Susan Mario always try to find you the best parts
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December 2022 by Brian Munoz
Walked in store and was immediately ignored when walked in. Waited until workers were done talking and asked for a hose to be made. Guy from back comes up to counter maybe supervisor or manager interrupted and said cannot be made and that I don’t know what type of hose I need and he can’t make it. Very rude staff. Will never go to Advance Auto parts again. Went to NAPA and line was made no questions asked and excellent service.
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December 2022 by Paul Baresel
The staff at this store are amazing. Broke down in old VW van on the way to Big Bend. Mario the manager is a top notch human and went above and beyond to help us get back on the road. His kindness and knowledge was exactly what we needed. We made it to Big Bend! THANK YOU MARIO!
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December 2022 by Alan Rutledge
Had an amazing experience with the staff at this place. Broke down, bad alternator and dead battery. Mario the manager went above and beyond to help us get back on the road. He helped us retrofit an alternator that wasn’t supposed to fit with custom brackets when no one else in town would even talk to us about it. Big love for MARIO!
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December 2022 by Richard Job
When our car broke down on a trip to Big Bend, all the parts store in town didn’t want to help - we had a VW Van with a retrofit engine, so we needed help finding an alternator. One part store said “we probably have a matching part, but we don’t have time to go through them).But Mario at advance worked with us - he looked in the computer found one that had similar mounting brackets and helped us out throughout the day with finding belts/brackets that would also fit. The dude was amazing and Mario - thank you for saving our trip!
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August 2022 by Max Meridius
I made a trip to Advance Auto the last week of July this year in order to try and find some Freon and Compressor oil. They had both in stock. I took two Freon's and one Compressor oil and went to the register.Upon arriving at the register. I walked up, set my Freon and Compressor oil containers down on the counter, they scanned them and the prices were not anywhere near what the shelf prices said. There was a six dollar difference in the price of the Freon. And a three dollar difference on the Compressor oil. I told the cashier what the prices on the shelf were and we walked over and looked at the price tags. I was informed that those were old prices. The price tags were dated 2021. The cashier removed the price tags off the shelf.Basically, I was told that the store does not honor the shelf price because the prices are changing so rapidly day to day that they can no longer keep up with them.My advice to anyone shopping at Advance Auto, if you are buying something, have the staff scan the item before going to the register so that you know what you will be charged.
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May 2022 by Maria F.
I was driving from Jacksonville Florida on my way to Los Angeles, had no issues with my car. All of a sudden the coolant alarm goes off and I am literally in the middle of Texas. Go to a gas station to get coolant, and there's a problem...I drive a BMW and you have to use a particular kind, and they didn't have it. So I use my trusted YELP app, and this place pops up. I go there and I got the help I needed. The mans name was Mario that worked there and not only was he the nicest man, he actually taught me some things about my car. If you are ever in this area, and have car trouble, go here and ask for MARIO!!!!!
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May 2022 by Chris Bogren
The parts guy really worked hard to find me the right radiator cap. Thanks.
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March 2022 by Jeff Schindler
GM Mario Grijalva is a great example of how a company should work with the community and he stepped up.Allowing Portable Car Hoist to setup in the front parking lot and allow guys to work on their cars for a full day during#SickWeek2022#sickweek
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January 2022 by Peter O Romero
They were great hoses for my rig good job
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December 2021 by Mickey Traveling gypsy
Where do I start first this store needs to be made an example of what a company should follow!And it’s a 50 stars review Not 5!Mario Susan And Dan are a shining picture of Advance Auto Parts!We broke down on the side of the Highway in the desert on I-10 16 miles out they helped us get the parts so I could fix my Gas Pump!It was hot and sandy in the day and the night was extremely cold.There was a old tunnel under the highway it was like out of a horror movie.That evening we got it in and made our way back to Fort Stockton!It was massive stress off our shoulders!Mario Susan and Dan for the next few days helped us find the parts we needed!And went Way ABOVE and beyond any other automotive store!They pointed us to the right direction to a Great Mechanic and we got our other car issue fixed!These folks are what TEXAS is all about!They make TEXAS proud!I completely recommend this store over all others!The store and the people in Fort Stockton made it hard for us to leave.This town has a special place in our heart!Susan Mario Dan are like extended family to us!The prices for the parts was good and they had what we needed!They Actually know what they are doing!Thank you and God bless Small Texas towns like this!Advance needs to follow the example of this store!
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December 2021 by Nicholas Hubbell
Always friendly and helpful. I prefer autozone over Oriellys and Advanced and these people keep it that way.
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November 2021 by Paul Bodenhamer
Very helpful and friendly staff. I had battery issues and they helped get me back on the road quickly and saved me a lot of money. Thank you to the Manager.
