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November 2023 by Noemi Hernandez
Great customer service and tax preparation was done at a timely manner
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October 2022 by Lance Cagle
always a good experience and knowledge of personnel excels
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March 2022 by Gabriel Silvas
Fast service and a even bigger return than TurboTax and they show you why you're getting this and why they are doing that so a very trust Worthy tax company. Could not keep recommending to my family and friends!
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March 2022 by Dalinda Dorman
Eric Sanchez is the Absolute best he has done our taxes for years and I wouldn't trust anyone else to do my taxes!!
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September 2021 by Karla Subia Nañez
The woman who helped me was very good at her job
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July 2021 by Nena Vega
This was the absolute worse service I’ve ever experienced and expected from H&R Block. They deserve a 0 star rating.My initial visit was on May 22 and followed up numerous times via voicemails which then were followed by emails. I then sent my final voicemail and email, requesting an update or returning my documents in order to take these to someone else. The email address provided by Debra Lorens herself is off of her business card. When they finally replied on June 30th, I was TOLD via email…“Hi! We just searched for your paperwork and did not find it. After some searching your email was sent to our "external mail" We are unable to read the IRA distribution paper and will need you to resend it. Thank you and sorry for the inconvenience.”I’m more than livid at the lack of professionalism, communication, and follow through. I understand tax time is a busy season, but it’s no excuse for lacking customer service. Unfortunately this came after having recommended this office to most of my contacts. NO, I DO NOT RECOMMEND THIS OFFICES S
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June 2021 by Connie G.
This was the absolute worse service I've ever experienced and expected from H&R Block. They deserve a 0 star rating. My initial visit was on May 22 and followed up numerous times via voicemails which then were followed by emails. I then sent my final voicemail and email, requesting an update or returning my documents in order to take these to someone else. The email address provided by Debra Lorens herself is off of her business card. When they finally replied on June 30th, I was TOLD via email... "Hi! We just searched for your paperwork and did not find it. After some searching your email was sent to our "external mail" We are unable to read the IRA distribution paper and will need you to resend it. Thank you and sorry for the inconvenience." I'm more than livid at the lack of professionalism, communication, and follow through. I understand tax time is a busy season, but it's no excuse for lacking customer service. Unfortunately this came after having recommended this office to most of my contacts. NO, I DO NOT RECOMMEND THIS OFFICES SERVICES!
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June 2021 by Paige Strong
Super professional, friendly and they know their tax stuff!
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April 2021 by Jamie Mcmeans
Debbie Lorenz has always done a magnificent job for us. We have recommended her to several people.
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April 2021 by Kav Franklin
Because I hate doing my taxes
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March 2021 by karla subia
The woman who helped me was very good at her job
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March 2021 by Kelly House
Great communication and friendly service!
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March 2021 by Sammy Driver
The best when it comes to taxes!
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February 2021 by Rene Israel hernandez
The tax preparer was not fully prepared or well trained
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February 2021 by Dorothy Unit #1 Storm Chaser
Yall been good to me for all these years
