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October 2025 by Debra Decker
GREAT CUSTOMER SERVICE. LOVE THE LOCATION AND JENNA AND CRAIG ARE WONDERFUL PEOPLE. I HIGHLY RECOMMEND THIS FACILITY IF YOU ARE LOOKING FOR A GREAT STORAGE COMPANY. EVERYONE HAVE A BLESSED DAY TODAY ✝️🇺🇸.
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July 2025 by G M
I am renting a parking space so far everything is by the book just wish they had a wireless remote entry.
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July 2025 by Rana Reese
I drove over an hour to attempt to rent a storage unit. I called them and spoken to 2 different people. They both said they was gonna be there till 5. I can around 350 and nobody was there. I called them multiple times “as the sign said” nobody responded.
Based on the customer service i experienced. I don’t recommend this place and it speaks for itself why they have under a 3 star rating…smh do better. If u wasn’t gonna be there u should have said that over the phone MAAM!
I have a business and all I wanted was a space to store equipment. That’s all!
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September 2024 by Jana Perkins
After just reading some of these reviews, I AM APPLAUDED!! Storage is storage no matter where you go. I have worked several corporate storage facilities and they all have mice. you are not to store any kind of food, spices, ect but some people do not always go by the rules which causes harm to them self but also others. and EVERY storage facility has break ins!! its unstoppable no matter what you do. 24/7 storage is far the best storage facility i have seen. The owners are the most humble and kindest people. they are almost TO kind by allowing their tenants to get so far behind on rent and then working with them and allowing them to catch the payments up. any other facility if you are late after 45 days you are sent to auction and loose your belongings. this is the only 24 hour access facility in the metroplex these days. And as for the dumpster, The dumpster on property is put here for tenants to throw away small loose trash Not your trash from your home, mattress, couches, lawn chairs bags of grass clippings ect!! 24/7 Storage is a great and safe place to store with people who honestly do care for their customers and their belongings.
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September 2024 by Jalon Mccullum
Ms. Janna was exceptional in assisting us with securing a storage unit. Her expertise and dedication were evident as she navigated the process seamlessly, ensuring we found the perfect solution for our needs. She provided invaluable guidance and support, making the entire experience smooth and stress-free. Her professionalism and attentiveness truly stood out, reflecting her commitment to excellent service. Thanks to her efforts, we were able to efficiently manage our storage requirements with confidence.
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April 2024 by Efren Montes
Had my rv battery stolen rv doors had been forced open rv battery are getting stolen and looks like other rv are getting broken in to not sure what is going on need to be looked into
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August 2023 by P T
Another dumpy storage place.
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January 2023 by Derek
Locked inside the place after hours because they can't use an automatic exit like every other storage facility, they have to use another code entry box that wouldn't work. Fortunately, someone came along for their unit and was able to get out.
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July 2022 by xoxo dance
Do not store anything here if you don't want it stolen, broken into or vandalized. I've had them since 2015 and paid them over $11 thousand dollars total....so I felt I had a right to write this review. RV was broken into 4 times over a 5 year period. Gate was broken and left open on 3 occasions....that I'm aware of....could have been many more. In one case, the thieves just cut the cheap bicycle chain that opens and closes the gate. When the gate is broken, it's left wide open for anyone to come and go. As much as we are paying, if they cared, they shouldi have maintenance on call to fix within hours or hire weekend or over night security until the gate got fixed. Speaking of security....don't bother asking about security footage. It appears their security cameras are there for show. Even the police said the images are fuzzy and could never identify anyone (in broad daylight). If the employees would drive or walk the small lot daily (15 minutes per day), they would know the exact dates of the break ins. Instead, they have to rely on the last time you were there which could have been weeks or months ago. The facility says they won't call police for break-ins and that it is up to you. Some spaces being rented look like mini junk yards. I would not be surprised if the thieves lived on the lot somewhere. It appears that the owner is all about collecting that monthly rent. The owner knows they have no liability and it's all on your insurance. Outside of the nice and courteous staff.....if you want to avoid paying insurance deductibles, towing your vehicle to a repair shop or having strangers rummaging through your property.....stay clear of 24/7 storage!
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February 2022 by Ivette Ortiz
This place deserves zero stars. Worst customer service you can imagine. Look elsewhere because this business is terrible.
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September 2020 by Kay Views
I was with them for 11 months. I lost over 350 dollars worth of goods due to their Infestation of RATS.
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September 2020 by Diana T.
I was with them 11 months. I lost over 350 dollars worth of goods due to their Infestation of RATS. I was in the claimant controled unit. There is no lights offered inside the unit so it was dark 100 percent of the time.
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August 2020 by Todd Dunham
Kind people... helped our church a few years ago... hope they can help again in the future. Definitely recomend their facitily... very nice
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April 2020 by Britney Patton
I need help try to find a pay to pay the storage
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October 2018 by Lou Miller
Clean and GREAT SECURITY. 24hr. access is the #1 reason to rent plus the price is right.
