-
March 2024 by Fono F.
The cashier Robert is probably the most unprofessional person I've ever met in retail! The masked man sits behind the desk, is super slow to move at a snails pace, doesn't even reply to. You looks at you with dead eyes and grunts, and then waves his hand like he's parting the red sea. As to know I don't have that and then sometimes he refuses service, and he never hands out a . Absolutely lousy, unprofessional behavior.
-
February 2024 by david faram
I just stood at the counter for about 15 minutes waiting for someone to ring up my items before I ended up leaving. My guess is that the 1 employee there was in the bathroom, no sign or notice was left. This place is right next to my house and I'm just going to avoid it from now on. Horribly managed
-
February 2024 by Steve Jenkins
The older gentleman working at this location is totally horrible to customers not myself but if I was spoke to the way he spoke to a woman on monday I would honestly slap that mask off his face.. please fire this idiot.
-
January 2024 by Lori J
Pumps are always out of service and they never indicate it. EXTREMELY rude cashier works here; a younger woman, maybe late 20s early 30s, heavyset, acts like she doesn't want to be there and is extremely unfriendly. Really wish this location would change management or shut down.
-
December 2023 by joya khatun
this basswood 7-11 casher old man is very very rude does not have manner to how to speak with costomer this is second time next time never visit this store and for your information if you did not fire this man your store bussiness will be DOWN
-
December 2023 by Lisa Fredine
Rude older gentleman cashier wearing a mask is the only negative aspect of this location. He should try to be pleasant ish.
-
December 2023 by Faith M.
Highly DON'T recommend! This has to be the worst store you could possibly stop at. I live close by , so every now and then I stop here in a rush. However , today was the LAST time I'll ever spend a cent at this establishment. The customer service is literally 0/10. I walked in today , asked the last for x amount on pump x. She looked at me dead in my face , and walked off the other guy behind her (behind the counter) , looked at me , looked at her , and proceeded to help me! However customer service is ALWAYS this bad. Like ALWAYS!!! They never have anything , always out of everything. Just don't come here. It's clear the owners DGAF , the employees DGAF. QT IS DOWN THE STREET JUST GO THERE !!!
-
October 2023 by Crystal Blunt
This is my neighborhood 7-11. The workers aren’t very friendly and the restroom is DIRTY. If you need to use the restroom go anywhere else. I should’ve taken pictures. The whole place needs to be remodeled
-
September 2023 by ckh hailey
Don't waste your time at this location shelfs are depleted of product the ready hot bar is gross . Shelf are dirty empty out of most things the heavy set girl sitting behind the register is void of customer service much less aware of the trash by the coffee bar to busy on her phone I guess to be aware of the condition in witch the store is at 9:45 am
-
September 2023 by Renousim
I've gone to this 7/11 for many years but eventually stopped. Old employees are gone and the only one left is a rude guy named Robert. Constanted flirted with my mother trying to convince her to hook up with him. No wonder the place is trashy now, with employees like him there and the old ones gone. Just go to QT.
-
August 2023 by Justin Meadows
Man if i could give this place less then a 1 star i would! By far the MOST DISCUSTING STORE IN THE WOLRD!! DO NOT BUY FOOD!!! DO NOT USE THE BATHROOMS!!! STAY AWAY!! I have photos if 7-11 wants to reach out to me so i can share but this place is a health hazard and should be shut down! Here is just a few photos! Toilet is broken and so is the sink and they cant even replace the sanitizer cause "they are out"
-
August 2023 by Sally Underwood
I was in the store on 08/18/23 at 11:50. The language used by the 2 store employees behind the counter was unacceptable !!! The female was complaining to the male about wanting him to refresh her coffee. The “f”word was being thrown about like it was nothing!!!! There were children in the store. Their behavior was totally inexcusable and unacceptable!!!!!
-
July 2023 by Luan Rodrigues
Rude cashier named Robert. Screams at everyone coming in. Calling people stupid and retarded. Everyone coming in was screamed at due to his register being down. No one knew it wasn’t working, just got screamed at when asked if he could check me out. I live right down the street and I avoid this location now due to him. Go to QT they are a lot friendlier.
-
July 2023 by Edward Robleski
Terrible customer service! If Robert is at the counter just go somewhere else. Or prepare to feel like you are putting the man out for making him get out of his chair. Ended up going to another gas station because of him. Will not return ever again.
-
July 2023 by Vince P. Hajek
It's 100 + degrees outside. I stop in to purchase a couple items and get gas. I have my own cup and got a little ice. He charged me .25 cents. Told him I purchased all this and you still want to charge me?Plenty of QT's aroundDO NOT PATRONIZE THIS 7-11!
