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December 2023 by John Burleson
If I could give less than a 1 star in would. The cashier told me he would not give service due to it being late and it wouldbe for his safety. Also informed me several times he had a gun I am not sure why. I was just trying to make a purchase of propane. Apparently this is a risk don't even try at 711.....
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November 2023 by Mike Higginbotham
I came in at 10:40pm on 10/25. I had walked in and was on my phone po pulling up a coupon for tobacco products when the employee looked at me and says you called a cab? I said no as I was now walking to the register. He says I cant do coupons because my scanner is down and I said that's ok I need a can of snuff. He scans it as I just looked at him. He said the scanner wasn't working. He gives me the total and I go to enter my rewards number on the pin pad as he was entering another number on his side suspect using his number for rewards. Stealing. So I didnt say anything so as I was leaving to put gas in my car I forgot to get some oil. I walked back in and picked up a quart of oil marked at 7.99 he rings it up and it rings up 9.99. I said to him it shows 7.99. He says to me it must be another one and you gotta bring them up to ring them up so I go back and get one that is directly on the label marked 7.99. I take it back to him and this one rings up 8.99 I said that it was directly on the label and I asked him are you going to do anything so hff e says to me do you want the oil or what. I said or what? He says I dont have time for you so at that point I asked him for the store number and district manager name and number. He wanted to be rude and point at the address above the doors. I am 63 years old and I told him that I have been in customer service for over 40 years and if I ever treated a customer like this I would have known I would be fired. So I asked again for the district manager name and he says well if your gonna b ut st my chops and chunks a brown paper bag at me with the stors address on it. This guy had issues going on before I walked in. But I will not be the victim of his anger or prejudice towards customers. My feeling is he feels nothing will be done to him for his behavior
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July 2023 by Kena Aguilar
I've been in this store maybe 3 times in the last 6 months. Every time I come in here the bathroom is so disgusting and the store stinks. I just walk right back out.
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May 2023 by D C
Very rude employee who didn't greet me,snatched my card out my hand and rolled his eyes at me.
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February 2023 by Alien dude2
Both the attendants have a bad attitude. Went in to cash in a few lotto tickets and they seemed to drag their feet about doing it, got annoyed at me when I didn't buy anything and didn't even want to say how much I won. I get that it's not for everyone, but if you don't want to deal with the system find a different job.
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January 2023 by JaCQUA QUA
Customer Service has gone down. I noticed several new staff. Mostly Indians….all they do is give me a hard time and move slow. The old staff is what me come back again, it’s the customer service.
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December 2022 by Kristen Hamady
Manager is always so helpful and keeps the store clean and coffee machine stocked! The other 711 never keep their latte/espresso machine working
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October 2022 by Alan Contreras
I don't know what I was expecting from a 7-11 store, but this particular one set the bar ultimately low when it came to the food/drink area sanitation, as well as the bathroom.
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September 2022 by Kirk Wimberley
Pump 2 wasn't working correctly. I pushed Regular Unleaded for $3.299/gallon, but it charged me $3.899/gallon. I'm 100% certain I pushed Regular Unleaded because it lit up when I pushed it. The owner, Dave, insulted me by claiming the hose probably accidentally pushed the Super Premium button and would not refund me the $15 he overcharged me. The manager on duty said the pump has been broken - another customer was pumping Regular Unleaded and it switched to Super Premium while she was pumping. There's no telling how many people he is taking advantage of and stealing their money. Dave clearly doesn't know how to do business, especially with regular customers who frequent this location. Therefore, since he will not stand behind his faulty equipment and make it right for the customer...go across the street to QT instead!
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September 2022 by first pickle
No hot dogs and the cashier is rude.
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June 2022 by Samuel Ehrenreich
Donuts are surprisingly good and attendants are nice and fun.
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January 2022 by Caleb Lofton
Amazing customer service and great professionalism from the staff, stacey and patience did a great job (my best spelling)
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October 2021 by H I
No longer a corporate store.Bought by non-Americans.
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September 2021 by Silvana Cristina Clemente Kim
horrible service no respect for customers 3 employees in the store and only one person to go to the cashier and heat the pizza while the other girls were chatting quietly and several customers waiting in line everyone was already annoyed
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July 2021 by B J
Always stop here day and night. Friendly service. Fuel pay via app is great. Save three cents per gallon.
