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January 2024 by J McClure (Justin McClure)
AAA sent Jacob Page from Page Automotive LLC to give me a jump start, this guy came out and stated going through my car without permission. I was shocked. This guy had the worst attitude and was angry at the world. I asked him to leave my property immediately and he started to refuse starts throwing vulgar insults at me. I've never dealt with anyone more professional. I had to escort this guy off my property. AAA did not care about the way he treated me and did nothing about it. Stay away from Jacob Page and Page Automotive.
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September 2023 by sayed zekria
Very bad customer service they don’t even care about customer and they have very bad attitude
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May 2023 by garygops
Wonderful experience! And we’re not even members. Friendly, cooperative, solution focused. Motivates me to become a member!
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May 2023 by Jordan Estimon
My insurance agent is awful. Have been requesting information from my agent but never get a response or reply. Was in several situations when I needed my insurance policy and wasn’t able to access it. Will be looking for an insurance policy else where
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March 2023 by Paul Rohrig
Worst customer service. It's a 50/50 chance you get told the something that matches what you were told the first time you called. You will be "recommended" into not canceling and then they will change you when you didn't cancel on time. Even the corporate office will state that they will be MAILING a bill instead they take it out of your bank account. Also forget about privacy, if you set a password phrase on your account no body will ever ask for it. They will also call others with a close enough name to make changes and release your information. This isn't a one bad employee this is a bad company.
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February 2023 by rose taylor
This location/their upline are very crooked; after loosing my home to a fire Dec 31, 2022 these people have conveniently lost all recordings/pictures/electronic files relating to my home owner's insurance that supports my having a current insurance policy, but had the nerve to ask if I would like to start a new one. All I can do is cry and pray for them and that they/their family will EVER go through what they are sending me/family through!!!!
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November 2022 by Nancy Garcia
Library patron was left stranded in our parking lot. He put in a call at 6:30 p.m. and has waited 4 hours. They kept telling him an hour wait time. He would call back after an hour only to be told that he had to wait another hour.
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October 2022 by SolarWinds -
Good experience. I went in to get a quote for a vacation. Gladis was very helpful and fun to work with. Gave me a reasonable price. The office was up to date, clean and modern.
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August 2022 by William Reese (Bill)
Arrived at the office just before closing time and an employee took care of our needs.
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July 2022 by Mama Ecir
Great customer service. I needed a last minute TripTik and they were able to accommodate and create it for me same day!
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June 2022 by SolarWinds AuroraBorealis
Good experience. I went in to get a quote for a vacation. Gladis was very helpful and fun to work with. Gave me a reasonable price. The office was up to date, clean and modern.
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February 2022 by Amy Dahl
Strike one the lady at the desk on the left looked at us so meanly because we came in 15 minutes before they closed. We were out of there within 8 minutes.Strike two the lady who notarized documents for us wasn't experienced it just isn't great at it. She signed in the wrong spot crossed it off and initialed it then used the wrong color ink. Our paperwork was rejected because of her not being on top of things.
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January 2022 by Amy Shelby
We have had AAA for the past 6 years. We decided to drop them because it started to get to expensive and they were not willing to give discounts.
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September 2021 by Donna J B.
Jillian is the go to person for your insurance needs!! Thank you so much for this transition to AAA, I look forward to having a safe traveling future on the road and around the world.
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September 2021 by Susan Pantoja
Help with trip with maps and pamphlet marked maps how to get there. Great discounts on awesome hotels. :)?????
