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December 2024 by Midnight Innocence Udell G. Estes
I experienced a severe medical reaction after using the Clear Care Plus ( red cap ) contact lens solution. My eye burned immensely for 48 whole hours. The worse 48 hours of my life . This product needs to be recalled and discontinued. Have fun being sued!
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December 2024 by Mary Jo McKelvey
I like the product but seriously dislike the container .it is terrible. I waste more than I get in my eyes. What was wrong with the tapered top eye dropper. Please go back to it.
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October 2024 by Paulette Vitello
The Sistane Optimal Dry Eye Relief container has been changed and I do NOT LIKE IT! Too much of the Sistane comes out very fast, thereby making it necessary to buy more frequently! $$$$$$
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June 2024 by Mike spillyards
Was sold a bill of lies. The sale was if I bought a years supply of contacts I would get a $200 rebate. I filled out the rebate application with all receipts and the rebate app was denied. They’re liars and horrible people.
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March 2024 by B James
Thank you to Mrs. S.Prewitt, she was and am sure still is the best boss! I'll always be grateful to her for taking a chance on me in giving me the opportunity to work under her leadership.Honestly everyone there was great. I resigned for different reasons but if you're reading this please know theirs a lot of nepotism and the best thing to do is what everyone else does.Though, i also advise to do what's in alignment with your ethical values. I personally experienced a bully. To me personally he was nice until i reported his mean treatment to my colleagues and they too began to report him... Mind you, this was during the conversion period when Alcon had gone independent from being Novartis "per sey".Anyway, HR and the director had promised me that once our merger project was over they would grant me being remote again and when the time came, HR and director said no problem...GUESS WHAT? Mr Daniel Copeland decided that bc he didn't really know me "he didn't feel comfortable" me working from home. Then he said "it wouldn't be fair" then he suggested to give it ANOTHER year and maybe then he'd reconsider.My son was sick and i was holding back his treatment bc i didn't want to quit in the middle of a project nor did i think it was fair for my colleagues.. I asked if we can do partially remote and some days on site. HR, my boss, and director thought it was a fair agreement give the circumstances and Daniel got upset, got up and walked out of the meeting!Anyway, thats when A LOT of ppl internally started reaching out to me and heard of what happened and told me their stories about him. And that's how i learned that the rumors of nepotism are 100% true... When it comes to Daniel, he really benefits from knowing ppl in higher up positions.Whats crazy is i respected this guy bc he was nice to me but when i saw the way he treated others WOW this guy was mean!! Just not who i thought he was and he will black ball anyone who isn't on his good side. Trust me, I'm not the only person who quit bc of this guy. Mind you, what pushed me to do it sooner was my sons health.FYI, this guy prides himself as being a Christian... Bro, I'm ashamed that he does bc he's giving us a bad rep with the way he deameans ppl as 2nd class citizens.But Alcon as an employer i liked a lot. I went through a stage when they were in/out of mergers so the yrs i was there was extremely understandable bc I've worked with other employers that've merged so it was no big deal to me.I learned a lot about business/office politics and overall I'd go back but if it meant working for Daniel, I'll take the pass! lol ? that guy is something else. He makes toxic feel nice.I give it a 4 because their leave policy is honestly horrible.. Basically even when approved you still gotta come in to work those days and if not it needed a doctors explanation and forget getting the day after treatment approved. it was sad bc i personally witnessed it being a hardship to others that weren't able to resign but still would ask to have certain days off to care for their loved ones... I'll say this, their bereavement leave is the best "break" you're going to get and even then they still have expectations to where you're technically not off.I was an exports coordinator/direct shipments. The people were nice very great experience and I'd give it a 5 star but i can't get past the lack the leave policy they have in place or how they have multiple reports on a person and they overlook it bc of their relatives in the company. that's bad.
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February 2024 by B T
I had cataract surgery by Carolina Eye Dr David Nelson Rock Hill Sc he used Restor 2.5 multifocal lens put in both eyes. This lens has been approved and being used in Europe since 2011 and the FDA approved it April 2015 to now be used in the USA. I bwent back to get my eyes reexamined 3 to 4 times and they told me it takes a good six months or so on some people to completely heal. I complained several times to the office that my reading and intermediate vision was not where it was suppose to be according to the built in reader and intermediate part of these lenses. So on 2 different visits to the office Dr nelson performed laser Yag surgery on both of my eyes at separate times. What the yag laser does is remove the membrane on the rear of the new lense that will start to cloud your vision if not removed. This procedure is super fast and no pain at all. Well it seemed to clear my eyes up a little bit and then a few days later the blurry vision for my reading and intermediate was back and it was worse than before. I have a astigmatism in each eye and my cataract surgery fees included a procedure called LRI which would take care of my astigmatism in each eye and the doctor said that the LRI is not needed because the Restor 2.5 lenses I have in each eye took care of the issue and I don't really know if I believe that. I should be seeing my distance like an eagle and my reading and intermediate from about 19" should be fantastic and it is blurry. This is not what I paid the extra for this new Restor 2.5 lenses that everybody has been waiting for. I am not happy at all. I was able to see better at my reading and intermediate before the surgery. I will edit this feedback once this problem with the lenses I have is corrected. I will keep this up to date. Had an eye exam at Gaston Eye and the Dr dilated my eyes and commented on my cataract surgery with Dr David Nelson that my left lenses has a huge scratch across the entire lens. I told the Dr that I can notice it he stated I could go blind if I got it replaced being Dr David Nelson scratched it or Alcon being I did research on them is known to have defects in their Restor 2.5 lens being one of the several defects is the lens inside the syringe that the lens are inside of are scratched so that explains the scratches lens being I thought Dr Nelson scratched it while inserting it in my eye while doing the surgery in my eye! I will have to hire litigation and open a lawsuit against Alcon being Nelson went out of business and I am making another appointment with another eye specialist surgeon to see what they say can be done about the scratches lens and the incorrect lens placement that the dr ordered and placed in my both eyes! Very very upset about this!
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January 2024 by Javm 1886
Horrible contact lenses, never buy them, you will do yourself a favor
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August 2023 by Miguel Bastida
Awesome laboratories
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August 2023 by Danielle Davis
I love my work
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May 2023 by Pc Goy
Horrible contact lenses, never buy them, you will do yourself a favor
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November 2022 by Ashley Efaw
Robs you of your money and rebates are joke
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November 2022 by Google user
Refuse to uphold their end of of rebate program. Multiple runarounds with their customer 'service' personnel have lead nowhere. From reading other reviews it appears I am not alone either and this appears to be more of a strategy than an accident. They purposefully lied to the BBB when I submitted a complaint and stated I was not responding, when I in fact was but they just wanted to close the complaint and not give out the rebate they had promised. I will no longer purchase any contacts from this brand, my experience has ruined any faith in the company I had, and I can only assume any issues i would have with the contacts themselves would be handled in the same (poor) way. I do not feel comfortable with this considering how important they are to day-to-day life. Eventually I did receive a rebate card without any indication of what changed.
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July 2022 by Ruth Rivera
(Translated by Google) They go out of their way to provide everything you need in your daily life.(Original)Se esmeran en proporcionar todo lo que necesitas en tu vida cotidiana.
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June 2022 by Damon hadlock
Refuse to uphold their end of of rebate program.Multiple runarounds with their customer 'service' personnel have lead nowhere.From reading other reviews it appears I am not alone either and this appears to be more of a strategy than an accident.They purposefully lied to the BBB when I submitted a complaint and stated I was not responding, when I in fact was but they just wanted to close the complaint and not give out the rebate they had promised.I will no longer purchase any contacts from this brand, my experience has ruined any faith in the company I had, and I can only assume any issues i would have with the contacts themselves would be handled in the same (poor) way. I do not feel comfortable with this considering how important they are to day-to-day life.Eventually I did receive a rebate card without any indication of what changed.
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March 2022 by Nate Banry
I would not recommend using this company or their lenses. I ordered a year's worth of disposable lenses. I found that some of the lenses were "rolled" in the pack, leaving a crease. I was told they would still work, but these lenses caused vision problems and I stopped using them. Initially, it was just a few lenses, so I didn't worry about it, but after a dozen or more I finally contacted the company. After moving through all their hoops, for months, I was told they couldn't replace the lenses because my prescription had expired, even though it was valid when I first contacted them. The bottom line is their customer service is lacking and their product faulty. There are many other contact lens companies out there. I will be changing companies.
