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April 2024 by Kristi Ellis
Staff is completely rude first day using this place they kept our deposit we came back and there cops on the premises all the customer restrooms were locked up prior to closing hours
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April 2024 by Elias Lopez
loved this facility so much! it was the cleanest storage unit i’ve used and the staff was so helpful. emily was especially amazing! she helped lead us to our exact unit
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April 2024 by Patrick O'Connor
Great location and a very clean space! They were very kind and helpful in setting up my unit.
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March 2024 by Asia Godwin
Cassie was really nice. I had a few questions and they were all answered. I will continue to rent here.
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March 2024 by Rachel Lewis
I don’t know what the problem is with this place but the gate has not been functional for months and I can’t access my unit outside of business hours. Such a joke and it’s always something here
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February 2024 by Kennedie Hayes
Theif named Tina she has horrible communication the rest of the team is kind she just got back and her team had miscommunication and never closed out my vacancy after misspeaking and causing me to pay another months rent they called and apologized she comes back and has no clue what is going on and started accusing me of things she has no knowledge didn’t try to apologize or even say let me check with the people responsible instead she got nasty and rude and now wants me to pay for a unit I didn’t need this month or it goes on my credit.Don’t bother calling customer services they will stand beside the foolishness and do nothing to resolve get a storage unit with uhaul instead unless you want to deal with a balance you don’t owe
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February 2024 by Shane Cole
Do not rent here! Elevators require a code every time you try to use them. The doors shut so quickly you can’t even get a quart in. Ne of their moving trucks was blocking my access to my elevator and I had to rent a second unit just to be able to put furniture in it today. One of their doors is busted and there is no exit. You have to do a 15 point turn to back up a large truck to get it out. Finally, their hours are terrible. They open at 9:30 AM and close at 6 PM.
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January 2024 by Richard Van Houten
You have to enter the building through the exit. Guess they've given up on fixing the main entrance as it's been broken for over a year
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January 2024 by Ileana Figueroa
Had this storage for almost a year and no issues whatsoever! They contacted you when you accidently forget to lock your storage ? which to me is amazing service courtesy! Friendly staff and great service. Storages are always clean
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December 2023 by Catherine Herrera
Tina is great. She is fast friendly and professional. Highly recommend getting unit here thanks to her professionalism.
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October 2023 by jada jones
Autumn and Clara were very helpful and made me feel welcome
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October 2023 by john nelms
Yall the best thank you so much for helping me with all my storage needs
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October 2023 by Kelly Reagan
I was at this Storage facility September 27, 2003. I needed information on sizes, prices, etc. Kali is the person who helped me and she provided great customer service, She she was very knowledgeable about prices and sizes. She also let me see the size of unit we are thinking might work for us. I was also able to make a payment for our unit that is currently at another Public Storage. Kali told me exactly how go online or use the phone app to find a different location in case she does not have the size we need available. She was Professional, personable, and helpful. She is an asset to her Company.
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September 2023 by Nicole Robles
This place is always very clean and every time I have spoken with Autumn she was always more than helpful and willing to go above and beyond!
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July 2023 by Ivey Ramsey
I’ve been renting spaces here since it first opened many years ago. At that time it was All Storage. Doug Smith was the manager, and he did a magnificent job. All of us loved Doug. He was always kind, courteous, professional, and kept the entire place immaculate. If something was broken or if there was a problem, he took care of it immediately. Many of us long-term tenants are still in touch with Doug and have remained friends. Sadly, he retired. The people taking his place did a good job, but it started going downhill a little bit at a time. When Public Storage bought All Storage, the transition was very difficult and rocky. Usually at least two of the four elevators were broken , sometimes three! The garage bay overhead door was broken for many many months, creating many problems and inconveniences. I’m happy to say, the current manager has greatly improved things and it is much better. However, there is one employee , a woman with very short hair, who is unbelievably rude and hateful to everyone. Yesterday , she was gone most of the day and the office was locked, which meant that we could not have access to the dollies.They also have a security code system which can be very tedious. I have three units on the third floor and one on the second floor. I have one code to allow access to the third floor. If I need to to the second floor, I have to go down to the first floor, get out, put in my second floor code to be allowed access.They’ve taken away the water fountain , and there’s not even a waste basket by the office anymore. I have four units for my business inventory, and pay about $1800 per month.They are doing a much better job, but need to get rid of the rude employee and be a little more customer service oriented. A water fountain would be a good start. And having the office be open during business hours does not seem unreasonable to expect.
