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April 2024 by jose ww
Do nor rent here Staff is rude make sure to lock you're storage the proper way I caught an employee named Amy going thru my stuff when asked about she said she was just looking to make sure I was coming back to lock it
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March 2024 by Rudy Cantu
I've paid for a unit over a year and a half there due to a separation and my wife at the time put my things in her name and the only way to change it was to have a friend put it in his name. When I asked over the phone the receptionist told me all that had to be done was show up with an ID and transfer. We'll I had just made a payment on the 1st and when he shows up had to pay an extra 140 for the same unit. So basically I was given false information, double charged without being pro rated for the month that was just paid. Makes no sense! Also when they called me back she was impatient and when I asked if I was charged for two month days apart she says, yes. Unbelievable and horrible communication for a customer that has been there that long.
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February 2024 by Teresa Vega
Jorge was awesome ! He helped us pick the right unit with a great location!
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January 2024 by Dina Jane
Michelle was great,she was very helpful with my setup and she explained and answered all my questions and concerns in a polite and respectful manner!
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December 2023 by Kevin Welch
Very easy to start a new rental! Very clean facility.
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December 2023 by Walter H
Amy and Bill are amazing! Visited location yesterday and Bill took a lot of time, patience and determination to review available units and recommend the best course of action.Today Amy was also first class and professional to work with showing us our two final unit candidate choices. Her knowledge and input made the correct decision obvious from all considerations.These folks are professionals and enjoyable to work with.10 out of 10!
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December 2023 by Family First
Jorge and Amy provided great customer service ?
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November 2023 by James Ray E.
Horrible customer service. I had one person tell me that he wouldn't charge the $35 fee to cut the lock off. He told me that it only took a couple of minutes to do it and wouldn't charge me. I get there the next day and the gentleman wasn't there. This extremely rude lady basically told me tough luck and would charge me. As the conversation progressed and she knew she was wrong offered a solution of calling the police. If you like a company to honor their word, I would suggest you try another company
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October 2023 by Cedric Turner
Sasha was the most helpful person ever. Made the entire process seamless. No fuss. Polite, knowledgeable, and informative throughout every aspect. Best experience I’ve had with a storage facility.
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October 2023 by Nicholas Elliott
If I could give this place 0 stars I would. My ATV stolen out of there. Informed the office, nothing on camera, although they claim to have the whole place recorded. Just seemed like they didn’t care either. It looks like a junk yard against the back fence with old broken down cars and trailers. Do not go here unless you want your stuff stolen.
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October 2023 by Martha Fred
If I could leave a negative I would. Absolutely rude Customer service, they will hang up on you while you're talking to them. Have no regard for anyone. My sister rents a until and they are so rude. Happy she won't have to deal with them for long...
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October 2023 by Google user
Sasha was the most helpful person ever. Made the entire process seamless. No fuss. Polite, knowledgeable, and informative throughout every aspect. Best experience I’ve had with a storage facility.
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September 2023 by Georgia Sheridan
CROOKS! I paid for my storage unit through the end of the month. I cleaned most of my stuff out but they vacated the rest before I had an opportunity to get all of it (I still have 4 days of my contract). They called me on a Saturday and left me a message saying I had the unit until the end of the month. When I did not respond over weekend, they then charged me a CLEANING FEE for emptying my unit that I PAID FOR through September — before I had a chance to even return the call. The voicemail that she left me even states “you obviously have the unit through the end of the month.”DO NOT RENT HERE!!! Terrible customer service as well. Amy was who I dealt with.
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September 2023 by TRAMASJELIQUE WARREN
The staff is great and storage units are clean, temp-controlled, pest free and secure! Would not go anywhere else. I am a repeat client and I definitely recommend this facility if you want to keep your belongings safe, secure and in mint condition.
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August 2023 by Olivia Bradley
Overpriced & Petty. Mgr. tried to restrict my hours to only open to 5 pm bc I was late leaving by approx. 2 or 3 minutes twice. Manger sounded miserable and rude . HER boss granted me back the normal hours upon a civil conversation yet they will terminate if I am EVER late again. Needless to say mon of the thousands of customers I serve will ever get a PS recommendation from me or my team. Also, they are over priced and claim AC but it’s always just a couple degrees cooler than outside. Life storage is better
