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November 2023 by Grace Eban
The place is clean. Lesli, who assisted me was kind and patient. A very excellent service.
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January 2023 by Shirley Kagunda
I went in the store to purchase the new 14 iPhone and I spoke with the rep Isaiah and he was very helpful and very knowledgeable about the product. He took very good care of me. Thanks again.
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December 2022 by Toya Jones
The store smelled like a fart or maybe a leak in the building. Very off putting. Both reps were dry and I had to speak to them first. The Rep who helped me was mediocre. Knowledgeable. Needs work on customer soft skills. The other rep never acknowledged my presence and sat there on his phone the entire time. He wasn't a good representation of ATT at all. I've had iPhones since the 3 and have always been greeted so warmly in ATT stores. Unfortunately this visit was super dry, no real connection sought from rep to client, and the store reeked. Do better.
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October 2022 by Anthony Simmons
I always have a great experience at this location. I drive all the from the east side of Fort Worth.
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October 2022 by Nancy Gilliland
The manager, Anthony, was kind and patient with this old wy.
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September 2022 by Shantell Williams
Marco was very polite and solve my problem quickly.
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July 2022 by Nina Najera
The associates know products & how to problem solve. They worked with me to help find solutions to my phone & also picking out a phone. They didn’t hesitate to help me find the right phone for my daily life & ensured I had the appropriate storage. They had great patience with me and all my questions. Great team!
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March 2022 by Gary G.
Upgraded our phones. My wife's phone is an iPhone13 Pro Max. Right away, the phone won't charge. I've been on the phone for over 3 hours, trying to get this taken care of. AT&T sent me to Apple twice and cold transferred me to a nonworking extension once. In the first Apple call, he wanted me to pay shipping and give a credit card to hold before sending me out another. The second Apple call finally set up a callback later to check some settings. AT&T said Apple should take care of this and Apple said this is AT&T's issuer to deal with. Nobody is doing anything.
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January 2022 by Dustin Spencer
I mean it would be great if they answered their phones. They must not want business….
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November 2021 by Allen M.
Desmond Alonzo was very help in fixing my Email phone problem. He was very knowledgeable about the phone. All my questions where answered. Polite and patient.
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September 2021 by Jeff Larrota
Store manager has a lot of work to do to improve his customer service and common etiquette. Wouldn't recommend their service to any of my friends and family.
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August 2021 by Letinya Dora
Wonderful people ❤ they resolved my issue I'm very thankful
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August 2021 by Owen Willams
It was cool in and out and everyone very knowledgeable about the products
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July 2021 by Jordan Brady
Really nice people over here. Jennifer is always helpful when I pay my bills there. Only reason why its not 5 stars is because there is always a wait. They are pretty understaffed.
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July 2021 by Lawrence Brown
You guys rock. Keep up the great work.
