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March 2025 by Anna Alfaro
For AT&T being a major retailer for phone & internet service, I have had the most irritating and dissappointing quality of service and resolution. I am starting to regret my choice now.
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March 2025 by James Spann
Got very good service
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March 2025 by Shannon Katchinska
The check in process is broken. It works well when someone is available to take your name when you walk in. If not you have to wait for them to come over to you and check you in and will just walk around not necessarily getting customers in the order they walked in. For instance, a person that walked in 10 minutes after me when check in before me.
Otherwise I just have to walk up to someone interrupt them to get checked in.
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March 2025 by Eduardo A Rodriguez
Very inexperienced and they wasted my time. I really hope they can figure out how to file a claim correctly next time.
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March 2025 by Lydia Mann
Fast and friendly service
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March 2025 by Mary Taylor
Chris was very helpful and informative. Had a good experience at the Western Center store in Ft. Worth.
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March 2025 by Sunny Tandi
Staff dose not wanna work at all. Too lazy
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March 2025 by Isaac Portillo
I had the experience of setting up my home internet with Goldie and she was amazing!! Great customer service and explained everything thoroughly, made me feel great about my decision and also made the process so easy. Will be coming back thanks to her, she needs a raise!!
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March 2025 by Jeff Bilodeau
Quick and friendly service!
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February 2025 by Mary Scales
I was just in your store a wonderful lady named Ana help me get my phone issue fixed! She was so kind and helpful!
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February 2025 by Shyenne Roberts
Goldie was extremely helpful and went above and beyond to make our experience GREAT!
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February 2025 by Jo Wh
Long wait. My rep was very friendly kind and professional, she helped me with a phone upgrade.
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February 2025 by dana
Absolutely the best place to get a phone. The staff is knowledgeable and goes above and beyond. I got the phone I needed. They reviewed my account and I ended up with additional savings on my bill. I came in because I was getting targeted by a scammer and needed to make sure I protected my account. Chris and his manager Ava made sure everything was taken care of even though it took several phone calls and a lot of their time to do it. I have had ATT service for years and have been coming to this store for upgrades and service because of the great job they do. They always make sure everything is taken care of, at this location it’s about the Coustomer not the sale.
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February 2025 by terry fields
I was very satisfied
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January 2025 by Stephen Wilson (Magical Garment Guy Ayumu)
Had to get a replacement sim card since my mom lost her phone. Went in first time and employee was unfamiliar with the process and couldn't activate a some for me. Came back the following day and was promptly greeted and assisted in and out in less than 25 minutes with my replacement sim. Rep even called to confirm that everything was still working and I didn't have any issues with the replacement sim. So 1 not so good experience then one excellent one
