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October 2024 by Brandon Bains
Wayne at the Clear Fork location went above and beyond! In addition to guiding us to a ring we absolutely loved, he went out of his way to get the ring resized quickly and even hand delivered it to me at dinner so I could surprise my wife before we left for vacation. What an amazing experience!
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October 2024 by chris wilson
This jewelry store is great. Staff are very welcoming. I’ve appreciated my experience there with Molly who is very knowledgeable about watches and jewelry. I would recommend this place to anyone who is in the Fort Worth area if you’re in the market for watches and jewelry.
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September 2024 by Larry Cousin
Wayne is the man. He helped me order a watch band that my dog ate. He was very helpful and treated me like I was a valued costumer. We both laughed about how I can keep my dog bc I have a new watch band.
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September 2024 by Joshua Vasquezsauceda
Wayne crutchfield was really helpful in getting my Rolex resized. Very friendly
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August 2024 by C C
Matthew / Mateo was so customer-focused and helpful. Always responded to me and was welcoming from my initial visit inquiring about a Rolex.
Matthew was able to get me the exact watch I’ve wanted and was extremely easy to work with.
I couldn’t be happier and would recommend visiting Mateo to discuss your Rolex wish list. Thank you for making such a good impression on me as a first-time customer!
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August 2024 by S M
I’ve had the pleasure of purchasing two watches from this store over the year, and I couldn’t be happier with my experiences. Wayne C. has consistently provided exceptional service. His honesty and friendliness make every visit enjoyable. The store itself is approachable, and I would highly recommend to anyone, whether you’re a seasoned watch enthusiast or just starting your collection.
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July 2024 by Sean Ellison
I wanted to take a moment to highlight Wayne’s professionalism and A+ follow up.
I visited the store a while back about something very specific I have been interested in purchasing to celebrate a life accomplishment— Wayne very kindly called me to follow up. He remembered me, our conversation, and the specifics of what I was looking for.
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July 2024 by Skyler Vasquez
I took my mother-in-law’s watch here for a new battery and cleaning. The staff were all super nice and the store was organized and clean. There is a police officer at the front for security. Lots of watches and fine jewelry options in-store. They had to send the watch off for the servicing but said it’ll only be 7-10 days and $85 upon pickup! Pretty good deal!
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June 2024 by jesus barboza
Very welcoming atmosphere, Molly greeted me as soon as I walked in and showed me the Rolex and Tudor timepiece collection. Was very pleased with the customer service.
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June 2024 by Jeffrey Sealy
Had the pleasure of making my first big watch purchase with the help of Mateo. He was very knowledgeable across various brands and styles. Working with him made the decision process incredibly easy. I am already looking forward to the next purchase and getting the chance to work with Mateo again.
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June 2024 by steve gray
took my daughter, Lauren in a couple of weeks ago to introduce her to Wayne. We were looking for something that she could wear to the Mrs Texas Pageant as she is the current Mrs Aledo. Wayne was awesome and together got her fixed up with a pearl necklace and ear studs to match. He as a great help and she was thrilled.
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May 2024 by Chase Ghebrehiwet
My experience at Bachendorf's Was absolutely amazing. Ms Molly rudd The assistant manager made me feel so welcome at her establishment. That I'll definitely be visiting again just to see her. Amazing experience
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May 2024 by Karen S
I recently enjoyed visiting Bachendorf's Shops at Clearfork, a jewelry store that exceeded all my expectations. The store itself is well-designed and offers a wide range of exquisite pieces. However, what truly sets Bachendorf's apart is their exceptional sales professional, Wayne Crutchfield.
Wayne went above and beyond to make our shopping experience unforgettable. Last year, my spouse and I celebrated our 30th anniversary, and Wayne helped us find the perfect ring to commemorate this special milestone. His expertise and genuine care ensured we found exactly what we sought.
Not only did Wayne assist us with the ring, but he also helped us find a stunning pair of matching earrings that beautifully complemented it. His attention to detail and understanding of our preferences made the process effortless and enjoyable.
Moreover, Wayne's dedication extended beyond just helping us with jewelry. When my husband achieved a significant accomplishment at work, Wayne guided us in sourcing a remarkable watch to mark the occasion. His knowledge of the different brands and styles, combined with his personalized recommendations, made the decision-making process a breeze, instilling us with confidence in our choices.
We are truly grateful for Wayne's expertise, professionalism, and warm demeanor. He has become our trusted advisor for all our jewelry needs, and we always look forward to visiting Bachendorf's because of him. We cannot thank him enough for making our shopping experiences so memorable and enjoyable.
If you're looking for a jewelry store that offers a fantastic selection and outstanding customer service, I highly recommend Bachendorf's Shops at Clearfork. If you're lucky enough to have Wayne Crutchfield assist you, you'll have an exceptional shopping experience.
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May 2024 by EdwardInTX
Walked in with regular running clothes and was helped by John R. Was looking for a very specific model for my wife and wanted to get on a waitlist. John was very nice, got my information, and explained to me their philosophy especially with Rolex supply scarce these days. Hoping to get a call back in the future about the watch and deal with them further based on my interaction
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March 2024 by Smart Money
Greg was extremely helpful in walking me through the Rolex line and we had a wonderful conversation about the brand and trying on the various pieces. He even got my significant other excited about adding to the collection. This is the place to shop Rolex in the DFW area.
