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December 2023 by Konesha Malone
Great hospital for your pet ! Great customer service!
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December 2023 by Fred Bridges
They give a personal touch to their clientele especially Dawn.. I had to put my little Yorkie down and Dawn was right there caring for both of us.. thank you for that
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December 2023 by Brian Kehm
Getting started here with health care for my puppy. Very good and caring people.
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November 2023 by Jason Zhou
Really nice staff. I’ve always done drop off appointments and have never met the vets but the supporting staff is great. They even called me the day after my cat’s appointment to check up on her.
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October 2023 by Fernando Garcia
Excellent staff was very helpful and the veterinarian was excellent and friendly
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September 2023 by Aia Abreu
One dog does great the other not so much. She has to take anxiety pill prior to going in. Either way they were great with both of my babies. Very patient and informative. They answer all of my concerns and I love that they allow us back inbthe rooms with our babies. Doing drop offs were not ok with me.
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August 2023 by Kristi Salinas
The staff on W 7th are always so kind. I appreciate the opinions of the vet techs and vets, they put me at ease when we ran into some complications with my dogs neuter. Everything is good and again, happy to have had multiple opinions and factual evidence.
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August 2023 by M O’Malley
My wife and I brought our cats here for 3 years. We have had a few problems with miscommunications and I won’t get into that. But this week we had a dental deep cleaning appointment for one of our cats at 730am and then come back at 1pm. He couldn’t eat the night before and we made sure to comply and be on time. This cat is easily frightened and super shy so this was a big deal for us. It’s a $450 procedure in which your cat is sedated and unconscious. So we were nervous for our scared kitty.We called when it was time for 1pm pickup. They left him sitting there all day in his carrier! No dental cleaning was done. My wife was so upset she went down there and got him out of that office. She still had to pay for an “office visit” and a blood test. $275 for something that is now worthless to us. That’s the final straw for us on what was never all that great anyways. We have now found another vet and will just start over.
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August 2023 by Natasha Bruton
We love them! They love our pets!!! It's been a beautiful relationship all these years. Highly recommend!
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August 2023 by courtney bell
Absolutely love all the Vets and Techs. They have been so kind to our boys and their puppy Rex. We will forever come here for any and all pet needs.
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August 2023 by Shelby Flores
I had to bring my pet in a couple of months ago to treat a yeast infection in her her. I learned my insurance (through Banfield) I've been paying for barely covered anything.I also explained that her Heartworm medication Never came to me and they said they would try and take care of it by reaching out to the Dallas location. I only went to that location 1 time so I'm not sure how they became the "primary" location for my dog but again, nothing ever came.I went in today to explain I still haven't received any Heartworm medication and it's now been MONTHS of waiting. The front desk employee told me I needed to call myself and they couldn't give me the medication (which they have IN clinic) BECAUSE THEY WOULDN'T GET THE CREDIT FOR IT. So my dog continues to go without medication simply because it's not in their benefit to help her.I'm glad I cancelled my insurance. Save your money. It's not worth going there at all.
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August 2023 by g. Kevin Sitton
The staff is very pleasant and knowledgeable and they genuinely care about you furry kid. I wish they still let you go in with them for the exams.
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July 2023 by Tyeson Anthony M.
Would rate lower than 1 star if I could... I decided to give this clinic a shot because when I moved to the area, my apartment complex had "Free Checkup" flyers for this location and it was close to my home. This should have been my first red flag. The entire visit was nothing but an advertisement for their Pet Plan program. This seems like another soulless money-focused corporation. Staff was unprofessional (With the exception of the front desk receptionist. She was great!) The vet staff communicated in a very condescending tone, and even gave inaccurate information in some instances. They were very rough with my cat. After a few minutes of watching them handle my pet, I was so uncomfortable that I packed them up and headed out the door MID VISIT. DO NOT GO HERE. I've been a pet owner for decades and this is by far the most unpleasant experience I have ever had with a vet clinic.
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May 2023 by Jess “Jessie” M
Very caring staff when I had to put my old man down recently ?
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February 2023 by Vernon Wright,Sr.
Takes very good care of my pets