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May 2023 by Barbara Y.
Marcus helped me with a big task today. and went over and above excellent customer service ! this is why I have been a Bank of America customer for over 30 years.. Thank you Marcus. ! I was having a hard day. (:lost my incredible husband 3 months ago). and this very professional and kind bank employe helped me get through this task. !
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March 2019 by Amy D.
I had to get a cashier's check, so I stopped by this bank of America location. Just fyi, they don't do money orders. From the outside it looks old, and the inside is not any better. I waited in line for a couple of minutes, but I did not mind because I was enjoying watching the two tellers that were working being friendly and helpful. Unfortunately, I don't remember their names. I witnessed both of them chatting with their customers and giving kids lollipops, smiling and laughing. I'm not sure if this was a unique day, but it made me want to come back to this location for any future banking needs.
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November 2017 by Willens M.
I just called for ten minutes straight to cancel my 2:00PM appointment with your notary. Holy shit is that batshit insane by any performance metric. My condolences to the notary. Fuck you for letting a phone ring for 10 (ten) minutes.
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April 2017 by garg Dallas
Clean homely customer friendly look (Drive Thru) ATM 6am-10pm Front (Walk Up) ATM 24/7
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September 2016 by Dean C.
I have been coming here for over a year now with my company and I have always had great customer service. They treat you like one of there own, know you by your name and always answer any questions you may have Better then the bank I am at now.
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July 2016 by GHANI M. MATTI
There 2 ATM machines right on the side of the road I think this is the safest ATM around Hulan.
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June 2016 by CJ S.
Everyone is usually nice here except for Kim. She never says hello or thank you or goodbye or apologizes if she makes a mistake....the first few times I assumed she was having a bad day or week...it's been months now and still no thank you after banking with them...and I have a business account there...time to move it...
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May 2016 by Michael B.
Awesome service from a staff that cares!!!! The manager met me in the lobby and got me to the right person to take care of my issue. Thank you for a great banking experience.
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July 2015 by Brent M.
Horrible Bank of America experience yet again. Every time I come in here there is a bank manager loitering around the lobby with an iPad. Always not enough tellers to meet demand. I just don't get it. However, not the worst one in Fort Worth.
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October 2010 by S T.
This is an older branch and much smaller. Hard to get in and out due to space and location being off main street that leads directly to mall entrance. There's one ATM for drive-up and one for walk-up. Again, this is a smaller branch with very limited space and lighting so be cautious at night here.
