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April 2024 by Cori Smith
The ATM malfunctioned and took my non-Bank of America card (was making a withdrawal). I went in the branch and they REFUSED to give me my card back. I offered 3 different forms of ID on the spot. The card is not property of Bank of America. They stole my card!
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February 2024 by Gabby Olmos
Went to the north beach location in January to pay a credit card bill and I got another bill for the same amount . Your associate was rude and didn’t give a s—t . I’d give BOA a zero but there isn’t one .
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December 2023 by Mohammed Marouf
Had a great experience opening new account. Both Lauren and Nour were really helpful and made the process very smooth and easy. Appreciate all that they do!
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October 2023 by Heating & Air Conditioning Near Me
I need a full real bank...not a less than 1/4 bank... I want a depository that really works...not a ha ha made you try it that won't open. I'm an Office Manager without a debit card for an ATM. I need to make deposits...not at 10 a.m. but anytime of the morning or evening. And I can't even get branch information when I loginthe account page. I knew we should have used Chase...
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August 2023 by Outcastmc69
I was put in a bad domestic situation and needed to act fast. Assistant Vice President Ana Munoz immediately helped me out with my request. She is super amazing and I look forward to working with her and her team again real soon!!
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August 2023 by Tony S.
I was put in a bad domestic situation and needed to act fast. Ana Munoz immediately helped me out with my request. She is super amazing and I look forward to working with her again real soon!!
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July 2023 by Knighthawk6
Painful experience. One teller only and she was slow as Alaskan Molasses in January. Won’t be going back anytime soon. Would not recommend for others to go especially elderly and handicapped.
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March 2023 by Private User
The people leaving 1 star reviews because of their own incompetence is embarrassing. The employees here are very friendly and always helpful
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December 2022 by Vinnie B
Would not make change because I did not have an account there.
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November 2022 by Jessica BISHOP
The guest services had 1 teller for the branch the line was insane i do not bank with them but had to cash a check. There were other people in other services but no one jumped in to assist. I'm so glad I bank with navy Federal cause I've never had to wait so long for a teller. Also navy Federal are always Staffed no matter what your needs are there is always more than 1 individual.
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April 2022 by Sean Wilcoxen
No one answers the phone at this location, it does not matter when you call. the hours are listed as 9am to 4pm, but it is impossible to verify as NO ONE answers the phone during those hours. I don' t want to speak with the automated assistant, I don't want to call the 800 # or send an email. I want to speak with a live person.
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February 2022 by Ralph Mont
I came into this center and was greeted by the most friendliest employee her name was Ana She went above and beyond to take care of my banking needs. Bank of America needs more employees like Ana!
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November 2021 by Vu Hoang
Bad customer service, lying banker told me that they cant cash their check for more than 5k.
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March 2021 by The king Yooo
Worse time here today. Was given incorrect information regarding opening up a Minor account. I was told a minor account could be opened online. WRONG and because I came in at 3.30 I was made to feel rushed because they were about to close at 4pm. I was told incorrect information on the amount needed to open an account. CLEARLY states a different amount online. I will NEVER go back even though it is right up the street from my house.
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December 2020 by Stephen Greer
Quick and easy,one of the last trips I made with my father before he went to Jesus
