-
December 2023 by Tammy Thomas
Small town feel with my bank. Everyone is always so very friendly and helpful.
-
July 2023 by Jasvir Bains
I had an account with almost every banks and so far, Bank of Texas has been the most best and professional bank I have ever came across and will be a member for life.
-
December 2022 by Nolan Atkins
Outstanding service. Was doing a lot of shopping over the holidays and apparently I typed my PIN number incorrectly too many times. I called the Lake Worth branch and it was immediately answered by Traci. The branch was busy; however, she was very courteous and asked if I would mind being placed on hold. In a matter of minutes Toby answered, I explained my situation, and he corrected my challenge. Absolutely a fantastic experience!
-
December 2022 by Nina Giannakis
Great experience at Bank of Texas in Lake Worth. In and out quickly and with all I needed. Always a good experience .
-
November 2022 by Lea Terry
I love the personal service I received! They go the extra mile and explained everything in detail. I love this bank!
-
July 2022 by diego lopez
Closing time shows 5pm but when we arrived it was closed at 4pm and it caused a huge inconvenience. Update your time online.
-
July 2022 by Yolanda Munoz
The one star I gave was for one person Kayla Salas who really deserves 5 stars, but every person we’ve ever dealt with at this bank is rude and could care less about their customers or customer service. Never a smile, a hello from the rest and they always make you feel like they are annoyed when they have to help a customer. We’ve kept a savings account there because it was convenient but why keep your money with a bank who doesn’t instill good customer service values.
-
April 2022 by Cedric Hawkins
Amazing experience The whole staff Rock at the Lake worth location but Ms.Lisbeth customer service was impeccable. THANK YOU AS STAFF. I'm humble. Ced
-
January 2022 by David Kerley
Great little bank with the feel of a small town bank and all the resources of any other bank!! I’ve been banking with Bank of Texas for over 30 years!
-
October 2021 by Alan Blair
I walked in today and was planning to start a new account and the guy in new accounts (Luis) was neither courteous nor helpful when telling me that I would need an appointment... what is it about people in the service industry these days? This guy was short with me and disrespectful. I wouldn't start an account at this bank if my life depended on it.
-
July 2021 by JIM AND DONNA SAVAGE
Have been a BOT customer since early 90's - Was called First National Bank of Park Cities when I opened account. Have always received prompt service and employees have always been friendly and welcoming. Thanks!
-
March 2021 by Barbra Estorga
This is a great place to do business with. Customer service is outstanding.
-
December 2020 by Serenity Wise
banking with bank of Texas has been great. The staff are always kind and prompt. When you need information, answers are swiftly given. I have never had any financial issues. My only complaint is wishing there is a branch closer to me.
-
November 2020 by Cortni LoGalbo
I love most of the service, but trying to setup an account has been a pain for me twice and my husband the one time he did. If there is anything we have to call in for, we should expect it to take forever to get taken care of. On the other hand, once thinks get taken care of, the banking staff goes above and beyond to offer great customer service in the bank.
-
October 2020 by Tony Weaver
The lobby has quick service without having the lines outside. The people who work there are friendly an efficient.
