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November 2023 by Bondie Metchore
They are always so nice at this location
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August 2023 by Marlen saragoza
Cashier (number 3611267) and cashier (number 3858116) were extremely rude. My mother was attempting to get 116 to scan her rewards card and kept declining her for no reason. She would just say “no.” Confused and with anxiety my mother called me for help which for whatever reason bothered her. I got my mom taken care of as I went to check out with cashier 267. 116 signaled something to 267 as if motioning her to be rude to my husband and I, both grunted with disapproval. After standing there twiddling with whatever it was she (276) rudely signaled and said “ugh, I can get you over here” as she rolled her eyes. We went and I greeted her as she met us with silence. I tried to get her to scan my coupon and she wasn’t paying no mind and acted as if she didn’t see it, so it wasn’t applied, no big deal. She then shoved the bag over to our side and said nothing as the transaction was finished she looked onto the line to receive another customer. I reported it to the manager and simply said she would talk to them. The man at the door, bald, white young man was a total delight the entire time we were there. All smiles and well wishes. If only the only staff members could be like him.
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July 2023 by Shanna Niemann
This location has friendly staff and is well stocked. It is always tidy and clean.
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July 2023 by Debbie Scott
Fragrance overload!!! But they have awesome sales!
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March 2023 by Ashley Washington
Employees are always friendly and welcoming. Prices could be better, but sales are normally always good.
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January 2023 by Vada Spangler
Birthday candle and lotion!?? 2023 looking and smelling great! Thank you ??
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December 2022 by Shannon Meyer
This store is clean and very well stocked. The store employees are very helpful and can answer most any questions about their products. They were quick to offer suggestions to us for gift options. The candle section is so large. We found exactly what we wanted. The only downside cand be the variety of strong smells. We brought a small plastic bag of coffee beans to sniff between testing products. It might be nice for the store to offer this - but that is more of a corporate level issue than a store level. Overall a delightful experience. Would highly recommend
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December 2022 by Luisa Valdez
They let in a certain amount of guests at a time, great crowd control. Staff were very helpful and friendly.
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December 2022 by Tanya Hall
I love the coupons I get in the mail. Keep them coming so I can keep shopping.
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December 2022 by Montanna W.
THANK YOU LIZ! Went to get candles a day before the big sale... totally forgot about the sale and one of the lovely cashiers reminded us of the sale the next day but could not assure us we would for sure get our scents we wanted, bc of last years sell being so wild. so she told us to buy them that night and come back tomorrow to price adjust them since that is in B&BW policy as of November this year. she was trying to help a girl out and for that I would love to put a good review bc she had great customer service. however came back the next day to get them price adjusted like she had suggested and all the other employees were not happy about it, which is fair. but they made it seem like this is something they aren't allowed to do even tho it's written in the policy to the public.... and kept making negative remarks about the co worker who helped us out. overall still got it done and appreciated every one who helped even if they weren't to excited to do it. And shout out to LIZ for helping her customers get good deals and save money! true customer service right there :) !
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September 2022 by Natalie Howard
I love bath and body works and will forever be a loyal customer. But today when I was simply looking to exchange soaps. Nikita I believe her name was the manager and she informed me the only soaps she had were the ones on display and walked away. I didn’t know there was a soap sale this past weekend or else I wouldn’t have choose this time knowing they were out but there was no information given on when there would be a new shipment or where I could find them online or at another store. I understand working retail is rough but don’t treat your customer like an annoying person. She made me feel like a bother that I was looking for something she didn’t have in stock. simply help me find the product I’m looking for or tell me when the next shipment is… I don’t appreciate the treatment I received. Brooke my cashier was very nice.
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September 2022 by Keeping Up With The Davis Family!!
I really like the cactus blossom candle and anything eucalyptus. I love their pocket hand sanitizers too.
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September 2022 by Cali G.
Supposed to be open 20 minutes ago. Doors still locked. Many customers are leaving now.
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August 2022 by Kimberly Ewers
My daughter's & I are loving the new autumn and Halloween scents that have come out
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March 2022 by Kiersten W.
Great location! I did not know this location existed until today. The staff was very friendly and helpful. Everyone seemed genuinely nice. The location was not crowded and there was no wait for the line. This is the first time I have been to a bath and body works and not felt crowded. It makes the experience so much more enjoyable and relaxing. I highly recommend this location.