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February 2024 by Scott Bowers
Excellent service and screen looks great
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February 2024 by Gabriel Rosales
Tristan helped me with battery swap out.Great guy and company !!
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January 2024 by Jon Harland
Epic fail. The only good thing I can say is they had the batteries I needed in stock. Website is a joke. If you miss any little step in the purchasing process (like forgetting to check the tiny "Battery Installation" box) there is no way to go back and correct the missed step. Close window, start again from scratch. Purchased the truck batteries (2, its a diesel) online and used the 10% off code. Purchase total before tax was $699 yet the "10%" off only took $30 off. Guess there's a cap on the discount explained somewhere in the nonexistent fine print (excuse counter person told me at the store). I chose an appointment time to have the batteries installed. Show up and I'm told that store policy is that they cannot install auto batteries when the temp outside is below 32 degrees. Really? Again must be buried in the fine print somewhere. It's 20 degrees outside and that's why my batteries gave up the ghost in the first place. Is it impossible to change car batteries when its cold out? Um, no. Cause I grabbed the darn things and installed them myself. Pathetic excuse from a Gen Z'er in the back of the store who made the sweet young girl working the counter explain the policy to me. So in a nut shell, frustrating website, misleading discount code, and a free install that doesn't exist if they don't feel like honoring it. Will take my business elsewhere from now on.
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December 2023 by Sarah Carroll
I had an excellent experience having my car battery changed by Brian. I called after my car battery died in the carpool line at school ... they had my preferred battery in stock and Brian was able to quickly install my battery. It took about 10-15 minutes for the ENTIRE process. It was fantastic, especially with two kids in tow. I will definitely be using Batteries Plus for future car battery purchases. Thanks so much to Brian!!
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December 2023 by Bhupesh S
I recently had the opportunity to visit Battery Plus, and I must say I was thoroughly impressed with my experience. Their store offers a wide range of batteries and related products, and the service I received was exceptional.
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November 2023 by Sydney Watson
Batteries Plus is a convenient, nice store with nice people! I am always happy with my transactions. I bought a FOB battery a year ago and have a lifetime warranty. It went out, I went to the store, they replaced it and I was out there in a couple minutes!
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October 2023 by David B
Not another Penny to Batteries Plus!My 36-month warrantied Duracell Battery won’t start my car after 35 months and I bring it to Batteries Plus for warranty.No warranty because the voltage was below 10 volts when you brought it in, so we don’t cover that. It was a drain on the battery, or you totally neglected the battery.Say What!?When Batteries plus tested the battery after charging it all night it only gave 420 cold cranking amps when it is supposed to give 600 new and it is not even cold outside yet here in Texas. Wait till January when it is cold outside and let’s see how that Duracell Battery from Batteries Plus does not start my car!And there is more: Batteries Plus called me back and they said my battery was bad, but they researched it more and the salesperson was wrong yesterday when he told me it had a 36-month warranty (“he was a new guy and didn’t know what he was talking about”) it is only warrantied for 24 months.Unbelievable!So, learn from my bad experience… when your car won’t start with a Batteries Plus Duracell Battery make sure to charge it to over 10 volts (if you can) before bringing it in to them or go to Walmart like I did for a replacement battery. It will save you $100, and you will get the same 2-year warranty.
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July 2023 by Chad McElroy
Great team at this location! Had to replace a key fob, they took care of me from the moment I walked in until I left. Even had to come back and fix something and was greeted promptly and taken care of fully! Great team here and will definitely visit again.
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June 2023 by Craig M.
I purchased a new, "Duracell," Batteries Plus battery February 2017 for my Nissan Rogue. Came with a 48 month free replacement at a price of $199.99.December 2019, that battery went bad. So I go back to the store on Hulen Street. It was obviously within the warranty so they did replace it at no charge. No arguments and was treated with respect.June 2023 now, and this battery is so weak it barely cranks the car. At least I got about 8 more months out of this battery.So I go back and sure enough it tests bad. Now I receive a quote for $260. The warranty has expired.I guess they tried to make up for the free one I got in December 2019. Lol Anyway, Charlie tells me, "Nationwide battery shortage has raised the prices." "Hmm, ok," I say. I didn't walk out of Batteries Plus. I ran and drove to the nearest O'Reilly Auto Parts and bought the exact same battery with the same 640 cold cranking amps with a 3 year warranty for $150.60 out the door. Talk about Batteries Plus price gouging! Buyer BEWARE! Always shop the competition. You'll likely find a better deal elsewhere.
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May 2023 by Edwin Manning
She was not helpful at all. Cold and indifferent to the needs of the customer. If this represents official policy of Batteries Plus you won't be in business long.
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March 2023 by Jade Calvert
Stopped in to have a phone battery changed. The staff member was very good at his job and very personable. Super experience!
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March 2023 by Mitchel Brace
I had a great experience buying a car battery from this store. I ordered it online and it was ready for me when I got to the store. I was able to get in and out and have the new battery in my car very quickly. The employees working there were very courteous and helpful
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September 2022 by Tracy Mays
My friends battery died at her apartment and she got a jump. After getting information from my dad I sent her here. The last time we had a horrible experience with auto zone and their unwillingness to help along with what they say is a liability to change the battery AND locking the doors early while we struggled to change the battery. I called and the store and a gentleman verified they had the battery and would help her change it. She was in and out in no time so she could go back to work. Professionalism and high quality service were given. I will continue to use them along with send anyone who needs a battery. Thank you for helping her!
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September 2022 by Elizabeth Pemberton
If I could give zero stars I would. Lazy staff, poor customer service.
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September 2022 by Edna Paige
Like service and take care of my watch and batteries in amount i need