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August 2025 by Amy K
I love coming to this branch! Makaia the teller lead is AWESOME she always does a fantastic job helping me with all my needs. I highly recommend coming to see her for all your financial needs.
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April 2025 by Price Tm
Banks don't need Fee's.
My money does not need support them
Everymonth same time.
Not recommended
I liked compass bank no Fee's
PNC. Will take your money
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March 2025 by Brandie Eli
This review is not reflective of this branch but of PNC as a whole.
PNC has some of the rudest customer service people I’ve ever had to deal with. My auto loan is through PNC and it’s an absolute nightmare. Like I said they’re rude. If you don’t have to do business with PNC you’re lucky, stay far far away.
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January 2024 by Alex
PNC is the worst bank
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December 2023 by Rodney Love
This is the worst pnc bank I went. First off the bank teller that work up there name Betty is the worst, not only was she rushing customers out the bank but she pulled money out my account without my permission, totally unprofessional . Will be reporting Betty to the manager this week.
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August 2023 by NewLife N
I recently had an issue with the ATM at ft worth location. ATM dispensing less than I requested however documenting the requested amount.Customer service took care of it the next business day returning my funds to currect balance.Thank you PNC.
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May 2022 by James Kim
I like to vist this particular branch of PNC Bank because of the very friendly staffs. Thank you Ms. Lorena, Ms. Jenny, Mr. Iman for excellent customer service!
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January 2022 by Unknown Unknown
PNC bank is the worst bank to have! BBVA was much better! Hate that they switch banks! I have closed my accounts down at PNC bank and so have my family members.
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December 2021 by Sarah Gorospe
I've been banking with Compass for over 20+ years after PNC took over I finally found customer service even worst than my ex phone company, especially over the phone, as one of the worst. We usually have wait time of 3-4 hours on hold and sometimes voice mail will answer after an hour and say mailbox is full then hang up. You would think they want to keep their new inherited customers, feels like we are nothing more than their bottom line. Sorry, but had to take my business elsewhere. Btw, if you want to bank Saturday they are closed Saturday to Sunday at least at this location.
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March 2021 by rose mitchell
For years I have had the best of service at this bank. They have always patiently helped me with my questions & options, great or small. Plus, I’ve found them to be above the norm in safety protocols. And their friendliness, from manager to teller, has always been much appreciated, Thank You!
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March 2021 by savitri amore
Terrible Bank as a whole, from their customer to banking hours!!! One of the worst banking experiences ever! I will be closing my account as soon as I "take off work to go when their open as they are no longer open on Saturdays when that is the busiest time for customers as most work mon-fri!!! I have not been able to access my money for 2 weeks and counting as I was billed for a replacement card and never received it and customer service is non-existent and I know have to miss work to go in person... I will be taking ALL OF MY MONEY WITH ME WHEN I DO!!! AVOID THIS BANK AT ALL COSTS!!!!
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August 2020 by Shynae Brown
Horrible experience!!!! My wife and I opened an account here, and the customer service was horrible. We were treated horribly, I called and complain on banker and I’m currently complaining on the branch manager Andre, not professional at all, totally kept trying to cut me off. Will not be returning to this location at all!!!!!!!! Taking my complaints higher if nothing is done.
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June 2020 by Gabriel A.
Horrible customer service no managers in site, I go there with cashier check and they are wanting to hold more than half amount for 8 days. Worst branch ever been Don't go there go somewhere else wheee they do care and give you your money when need it! This hold of a cashier check is b********
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March 2020 by Checha Regi
Andre is the best manager ever! Very polite, amazing experience
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March 2020 by James G
Management is Great Andrei helped me with all my needs , amazing staff
