Best Nails is a friendly and clean salon appreciated for its convenient location and good prices. The technicians are skilled and take their time with manicures, pedicures, and dip powder services. Specific staff members are highly praised for their excellent work, including giving thorough arm massages and creating beautiful nail shapes and colors. Eyebrow services are also noted. The team is described as wonderful and amazing, with some technicians having a loyal following from previous locations. Customers recommend the salon and note that appointments are often necessary due to popularity. The overall experience is consistently positive, making it a permanent choice for many.