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March 2024 by Seneca Creer
They kept me informed throughout the process and did a good job on my sons car
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March 2024 by Leah Corr
Rocky and staff were great! I always knew what was going on with my car repairs and communication was effective and helpful. It was a flawless process between them, insurance (USAA) and enterprise.
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March 2024 by Gayle Washington
The initial visit dropping off my car was fine, customer service and the manager that inspected the damage was great. The unsatisfactory part was when I went to pick up my car and a noticeable gap between the hood and finder was very noticeable. I had to leave the car and didn't have a rental because I had turned it in thinking I would be leaving in my vehicle. The receptionist was great (Lyn), she stayed after closing to make sure that I had a rental for the weekend.I was not satisfied when the manager Rockey, tried to tell me that a kid hitting my car finder with a bicycle handlebar caused my finder to be out of line. After the correction was made, He did not come to see me or do a final inspection with me the second time I came to get the car from the Collision property. Lyn and Hilda were great and really are concerned about customer satisfaction.
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March 2024 by Angela Patton
Caliber did a great job with my repair. They stayed in touch and kept me informed. Rocky handled my repair and even had ny car ready a day early!
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March 2024 by Debbie Hall
Excellent repairs and paint job done on my car! I would definitely use them again.
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March 2024 by Tee Proc
Caliber scheduled a tow for my car and communicated about my repair throughout the process. My repairs were completed efficiently. Several convenient locations are offered.
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March 2024 by Emily Mitchell
Amazing experience 2 different times. Will always go back to this location. Everyone there is so nice and professional.
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February 2024 by Stephanie Howery
Took my car in for a hit and run (rear end damage) the took doors off broke my window charged me 6k in damages (more than my cars worth) and gave it back broken. Don't even take your kids little tyke toy to be serviced here.. The ladies in the front office are nice though. About the only +.
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February 2024 by Shay Craven
Highly recommend the Vickery Location in Fort Worth Texas ask for Rocky
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February 2024 by Sonya Black
My experience with Caliber Collision on Vickery was outstanding from beginning to end. I was kept up-to-date on everything and my car was done two days before expected. I would highly recommend them. My car looks great!A special thank you to Hilda Ramirez for her patience and calming me down!
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February 2024 by Len Wheeler
Prompt diligence.
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February 2024 by Joker x77x
Not very happy with the work they did and my carpets are dirty and I had a lot of small Scratches on my driving wheel and 1 small 1 above my driver door like somebody had something on top of it. They didn't clean it before I got it back..
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January 2024 by Randel Hargrove
Vehicle had to be returned same day it was picked up due to 3 things one of the tech breaking and not replacing bolts in front bumper ,and alarm horn not working after it was replaced. I'm glad i picked up my 83 year old mother's car because she would have had no idea of the problems
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January 2024 by Katie Smith
Communication with the man doing our repair, Rocky, was excellent. Kept us up to date without being intrusive. They were flexible with our holiday travel for pickup and the repairs are perfect.
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January 2024 by Laura K Beck
I recently visited caliber collision for estimate on repair. The staff there is amazing. Sebastian was the service advisor that helped estimate. He was so very kind and through. I felt so taken care of. I highly recommend caliber collision. Thank you Sebastian.
