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February 2024 by Jeffrey Brown
We arranged to be pre-qualified for a loan, with a substantial down payment, and I made an appointment for 6:30 PM to test drive a vehicle we liked. I arrived at 6:30 PM and checked in. I was told that someone would be with me shortly. 30 minutes later, with no one in sight and no indication that anyone was gong to be available, I headed home. After buying four vehicles from CarMax, with previous positive experiences, I was really disappointed in their customer service last night.
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February 2024 by George Koulermos
Got our quote online and came in the next day, received exactly what the quote was, everyone was extremely friendly and helpful. Definitely recommend.
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February 2024 by Connie Finley
easy and quick
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February 2024 by Victor Blake
It was smooth
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February 2024 by Scott Bagg
As a loyal customer having purchased 4+ vehicles from CarMax, however, the most recent purchase, less than a year old, has been defective from day 1 (documented), yet CarMax will not do the right thing. Unfortunately, they've lost a multiple repeat customer
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February 2024 by The Balanced Bookkeeping
Just had an amazing experience at CarMax! The staff was super friendly and knowledgeable, and the selection was incredible. I drove away in my dream car, hassle-free! 5 stars and highly recommend! ??
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January 2024 by Sheila Johnson
Made selling car easy.
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January 2024 by kaitlyn ward
They made it extremely easy and relaxing for a first time buyer. They were all really friendly and never made me feel rushed or that my questions were stupid.
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January 2024 by Stephen Garcia
Darryl was very patient with my bad jokes, and Mario was very kind to my father and I.Thank you both for making my car buying experience a pleasant one!
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January 2024 by JP !
Instead of shopping at the dealership my son took me to Carmax. I found the one I had been looking at online and took a test drive. I purchased it and am so happy for it!!!
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January 2024 by cliffhouse2
Always above and beyond service! Thank you Justin!
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January 2024 by Scott Berger
Sold 2 vehicles to them within 1 1/2 years. Very impressed with their operation and very happy with both appraisals. Nice people to work with. Highly recommended checking them out.
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January 2024 by Jim and Sherry Bell
We truly enjoyed the experience
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January 2024 by Arturo Garcia
I enjoyed the way I was treated at CarMax. I was given options and I feel I got the best offer for my truck and bought a great car also.
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January 2024 by Joe Smith
my second car with CarMax. 5 stars not surprized. keep it up.
