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July 2023 by Sherri Henderson
Don't ever go here they barely have any good items and they employees are really really really rude. Plus they scammed me. DO NOT GO HERE!!!!
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February 2023 by Kristina Welborn
I have been going to this place/ company off and on for yrs. Usually because I can't get to another one. Majority of the time I get ripped off and the employees are rude, hateful and the slowest out of every pawn in the USA!! It's through the entire company not always the same location.
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December 2022 by Anita Lloyd (JewelITF)
I prefer to browse the secondary market when I want to make any purchase over $50 cuz we are broke as du¢k. At Cash America, I am always treated with fairness, honesty, & respect by their people whether I'm buying or selling. We're looking for a TV, but the TVs seemed a little pricey for secondhand, so I didn't buy a TV. There were several high end designer bags & wallets behind the counter, lots of game systems & laptops, plenty to divert our tv budget toward an impulse buy so I ran away before money started jumping out of my purse.
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November 2022 by Amy Martinez
I have been buying from pawn shops for years. Many different companies. But throughout all the years I have always been most satisfied with Cash America's. I buy from several different ones. But my favorite one is this one on Alta Mere. All of the team over the past couple years have been great. But I just want to give a shout out to Natalie. She's professional, "by the book", always has a great attitude and vibe & so friendly. She definitely gets to know her customer's likes, wants & interest (which helps with my purchasing personally). I am watching her move up in the company and I'm so proud of her (& don't even know her outside of Cash America). For someone so young... it's so inspiring! The previous assistant manager, Lisa, was fantastic too... but she transferred to another location. Can't wait to go visit that one!Thank you to Cash America & Thank you Natalie.☆Signed: Amy Wilson...Martinez is my maiden name☆
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August 2021 by Jennifer Cortez
I love it here the been big help to my family and Lisa she is great
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January 2021 by Stephany Holman
The customer service was horrible. My daughter and I sat for awhile before being acknowledged. The sales rep repeatedly talked over us. I felt like we were ignored because we were black. So hopefully, they will hire people that pays attention to everyone in their store next time. Left feeling like we got hustled, only because we couldn’t get a word out without the sarcastic talking.
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October 2020 by Carmen Rosales
The guy Assist manager and that young girl is not very good person to work with in that pawnshop they will declined you everything without looking it up on the system we had item in before and got it right back out several times! Than going tell me to take it to another store which I did and got my loan that was in the system! I got my loan from this place on the systems and now they denied me! Worst pawn shop on Alte Mere!!!!! Need hire new guy and fired the one that been there!!!!!
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October 2020 by Hank Ellis
Had an issue that i thought was going to stop me from ever stepping a foot back in this store , 20 min later walked out happy! The manager told me this is what i can do gave me a few REAL OPTIONS that i never thought of and im very happy now ...thanks so much! These are new manager's and employees definitely an upgrade.
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October 2020 by Jennifer Edgar
This place is a rip off. They have items priced $30 less than brand new at HDepot or Lowe's.I stopped in last week looking at lawn mowers, this week the one I was looking at is $20 higher.Do yourself a favor and check fb marketplace or offerup. Do not shop at this location!
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September 2020 by Leah Montez
I LOVE working at Cash America; it is a perfect job for fun-loving & heartfelt people! I LOVE having the opportunity to help the families in our community when they are in need of a collateral loan to cover their lives situations. It fills my heart just to know the cash that people get here (based on their items value) gives them such relief. That is the most fulfilling part of our business!!!Enough about me, let me share with you what all we offer at Cash America.Of course we sell amazing new and used items at fabulous prices; who doesn't love an amazing bargain right???We also buy TONS OF ITEMS from customers to keep our store shelves stocked with lots of GOODIES!ANYTHING you have ever seen in a pawn shop is something you can bring to us so that we can offer you a fair deal on your items. Remembering that we buy from customers so that we can resell the items to other customers. We will be fair to you in our cash offer (based on what we feel we would sell the item for, not for what you originally bought it for.)If you have ANY QUESTIONS please feel free to call me personally at the phone number listed for this store!Also, please ask for me personally (Leah) when you call or come in and I will help you in any way that I can. I will offer the best friendly service; that part actually comes naturally!Have a super blessed day y'all.I hope to see you soon!Oh!! PS....You can put any of our items/merchandise on a 3-6 month layaway, you make payments until you pay it off!!! Only $10 or 10% down, whichever is higher.1st Think about our low prices for higher dollar items2nd think of birthdays, anniversaries, graduations, holidays... up to 6 months layaway so you can pay it off over several months. Easier on the pocketbook.Remember we have lots of new and used firearms, jewelry, tools, musical instruments & equipment, small appliances, purses & wallets, laptops, TVs, and SO Much more!Come on in y’all!!
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September 2020 by Leah M.
Hello from Leah!!I am at this location now; I'm excited to transfer to the Alta Mere location! I can't wait to meet all of the wonderful customers!!I have worked with Cash America for over 3 years now. I love working at Cash America; it is a perfect job for fun-loving & heartfelt people! I LOVE having the opportunity to help the families in our community when they are in need of a collateral loan to cover their lives situations. It fills my heart just to know the cash that people get here (based on their items value) gives them such relief. That is the most fulfilling part of our business!!!Ok, enough about me. Let me share with you what Cash America offers our community. Of course we sell amazing new and used items at fabulous prices; who doesn't love an amazing bargain??? We buy TONS OF ITEMS from our customers to keep our stores stocked with lots of GOODIES!ANYTHING you have ever seen in a pawn shop is something you can bring in to us so that we can offer you a fair deal on your items. Knowing that we buy so that we can resell the items. We will be fair to you in our offer (based on what we feel we would sell the item for, not for what it was bought for new.)If you have ANY QUESTIONS please feel free to call me personally at the phone number listed for this store! Also, please ask for me personally (Leah) when you call or come in and let me know you read this and I will help you in any way that I can!!! Actually, you don't have to let me know you read this to get the best friendly service from me... That actually comes naturally! Have a super blessed day y'all. I hope to see you soon! Oh!! PS....You can put anything you want on a 3-6 month layaway, you make payments until you pay it off!!!1st Think about our low prices for higher dollar items 2nd think of birthdays, anniversaries, graduations, holidays... up to 6 months layaway so you can pay it off over several months. Easier on the pocketbooks. Remember we have lots of new and used firearms, jewelry, tools, musical instruments and equipment, small appliances, purses & wallets, laptops, TVs, an SO Much more too!Ok, I'm really done now!!
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September 2020 by Deborah Abi
I heard Leah is transferring to this store. She will have it in shipshape condition in no time. She's the best manager I've ever seen, especially for a pawn shop.
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May 2020 by madie Braswell
DO NOT trust this place. I called the shop and asked if they would extend my pawn time, as I was running a fever and did not want to risk coming in due to the pandemic. They verified me and my item, and told me it was no problem they would extend it. Turned around and sold it the next day with no apology or accountability. Don’t trust them with your belongings or purchases, do not come here.
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April 2020 by King G
If I could give 0 stars I would. Arrived in time before they closed to take out an item that was on layaway. I believe her name is Cynthia she is the new store owner. Ever since she took over the store its customer service has gone under. She is very rude, unprofessional, lazy, and doesn't want to help anyone out. Amber was by far the best. And when I told her in the correct way she got an attitude and told me she wasn't going to do it because she wanted to leave right away and I said its before close and she said I know but I'm not doing it right now come back tomorrow at 10:30. I drove an hour to get to that store. I don't my business anywhere else because of how amber treated. But after this incident I would never be going again. Cynthia is not the best fit for any store manager position especially with the lack of customer service she has.
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February 2020 by Carmelaa Cx
The guy Assist manager and that young girl is not very good person to work with in that pawnshop they will declined you everything without looking it up on the system we had item in before and got it right back out several times! Than going tell me to take it to another store which I did and got my loan that was in the system! I got my loan from this place on the systems and now they denied me! Worst pawn shop on Alte Mere!!!!! Need hire new guy and fired the one that been there!!!!!
