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February 2024 by Renee Beelman
If I could pick no star I would. Just went in there and met a manager named Charlie was the most disrespectful employee I have ever encountered in any public establishment. This women needs to be fired. After our altercation she went right to another altercation with a man in his 60s just asking for a different employee he asks for the Mexican not in a racist way in a I don't no his name I know his occupation kind of way and that's who he wanted to deal with and the lady started cussing and calling him a racist trying to Kik him out the store. She's was screening the f word through the pawn shop to another employee because he couldn't find a price on an item the old man was looking at. I could continue but I have better things to do. Y'all need to deal with this awful disrespectful woman in y'all's establishment. I was gonna buy an AR-15 but your employer made me take my money to a better more respectable establishment.
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December 2023 by Expat Marra
The goons offered me $5 for a case knife worth $80. Avoid at all costs. Got a much better price at Texas Cash Pawn.
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December 2023 by Ella Carter
I went in on sunday the 26 th. to sell and or possibly pawn a few items that I need to exchange for cash. upon arrival I met staff member Kelab, who brokered for the he Mgr. was not interduced whom, sat behind in, an office alcove. the staff member only looked at the high end items I had brought. I had brought a several items that would apply to their marketing base. I had brought at least $500.00 dollars pulse of items at below market value. I allowed them to conduct their barter and haggle dance, and between the 2 of then they decided on $90 dollars. I stated that they were name brand items and they were worth more than $90.00 they came back with $98.00. I accepted their lowball offer to write this review. Their service was sub Par : > !!! for this area.
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October 2023 by crmldrzl
Worst pawn shop! Don’t even bother! Manager there is very snotty and stuck up, gives way too much attitude for simple genuine questions also very hard to sell things because employees don’t know anything and have to go through her for everything and obviously she won’t take anything even if items are in amazing condition!
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September 2023 by Angie Autry
Store manager Manny is Rude thinks he’s crap don’t stink!!!
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September 2023 by Winston Smith
Don't waste your time dealing with this place. I had an expensive item on layaway. They said they couldn't tell me when my last month was to get it out. Very incompetent staff who don't know how to operate the computer properly or they're just too lazy. The younger female was also talking about getting drunk and laid when she turns 21. Very unprofessional.
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September 2023 by Jeffrey L
Don't waste your time dealing with this place. I had an expensive item on layaway. They said they couldn't tell me when my last month was to get it out. Very incompetent staff who don't know how to operate the computer properly or they're just too lazy. The younger female was also talking about getting drunk and laid when she turns 21. Very unprofessional.
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May 2023 by Jacob Boudrow
This place is truly horrible staff is mean and inconsiderate you can ask one question and they get mad. Plus the couple of times I pawn stuff here and got my truck back it was damaged and they take no ownership
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May 2023 by Alex Cowan
This place has changed for the worst brand new TV only got 50 bucks very dissatisfied never going here again. If I could give 0 stars i would
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April 2023 by Mitchell Thompson
It would help if the associates knew anything about the item you’re selling/pawning. Took my barely used 9200 Powerhorse gas generator down here and the woman offered me $130. Just shook my head, said no, sorry, and I left and loaded it back up. I know they aren’t going to give me what they sell it for in the stores, got it. But they can do better than $130 on a $1,000-$1,200 generator. The engine was cold when I brought it in (should’ve got it started before I brought it in), but I know the small gas engines aren’t the same as car engines. They need a few cranks to get going. As I was doing this to get it started, she started sort of chuckling as if it was broken. It was at this point I realized she didn’t know about these things at all. I told her it usually takes a few revs of the starter and she said “take your time” in a disbelieving kind of tone. I shrugged the attitude off because I was there for the generator, not negative exchange with some kid behind the counter. I think she was looking at less expensive generators that simply looked like mine on the internet (which seems to be the process the associates rely so heavily on to offer a payment for items). I don’t expect them to know about every item that in detail as it comes through the door, but at least know how to research it on the internet. Who knows how much business they are losing because some associates there either lack knowledge/experience or people skills at the very least. Not my problem though, just wasted my time stopping in, unloading and getting the most ridiculous lowball offer in my experience to date. Went down the street to Cowtown and got $400 in-and-out in under 15 minutes. I’ll not be coming back here to pawn or sell anything. Hope everyone else’s experience is different and this is just a one-off occurrence. Take care.
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April 2023 by socal1714
This place use to be fair when you pawned . Now they got this new black lady running it and she tries to give you crackhead prices for your stuff . I was a customer for a long time but not anymore because of her . Hopefully they close this place down .
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January 2023 by Derrick Ross
THIS IS THE BEST PAWNSHOP EVER THE BEST SERVICE AND PRICES AROUND JONNY THE MANAGER AND ASSISTANT MANAGER IS THE BEST EVER GAVE ME THE BEST CUSTOMER EXPERIENCE PRICE AND PRODUCT EVER IN A SALE ALL IN A TWO DAY TIME SPAN THIS CASH AMERICA STORE WILL ALWAYS KEEP AND HAVE MY BUSINESS!!! THANKS JONNY AND ASSOCIATES !!! OVER AT CASH AMERICA !!!
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December 2022 by Cony G
Scammers. You will put something layaway and say " they can't find it" look out when you shop with them keep your paperwork because they will act like they don't know what you are talking about and ask you to bring paperwork.
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December 2022 by Jesus Perez
Love this place everyone is so helpful and polite. I have bought 6 firearms from them each purchase was smooth and quick.
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December 2022 by Chase Oldham
If you don't speak Spanish don't go they automatically low ball you if your white
