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February 2025 by Andrea Harrison
First of all poor customer service gives your whole experience a negative. I made it to the counter with my boots and belt in hand no one but me standing there waiting to check out while the “assistant manager” was standing behind the counter fiddling never acknowledged or told me she was waiting, a lady walks up behind me and she then went to assist her with the dressing room and came back still nothing until another lady walked up behind me and she asks her is she ready to check out? I was outdone. I’m standing like, oh I’m sorry I thought I was waiting to check out, the customer says oh you’re fine and she’s sorry, then the Assist. Manager says she was waiting for her to come back to check her out. I asked for the manager information and told her she was very rude by never communicating and left me standing there with just a pair of boots and a belt that would’ve took less than two mins if that to ring up. Ms Jennifer, store manager, I’ll be waiting to speak with you concerning your managers unprofessionalism. I am ticked.
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December 2024 by Shelly Goodwife
This store is very prejudice. The workers didn’t speak to me coming in the store but they followed me around in circles while shopping. Every time I picked something up someone will take it from me and hold the items behind a locked door. They even watched me while looking for a pair of shoes. I walked out the store and left !! This is not way to treat anyone that’s a customer.
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September 2024 by Sherrie J
Best place ever to shop
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June 2024 by Errin Sloan
I have been to this location before and I was impressed with the customer service that I received. This time was the complete opposite. Unorganized as far as the line to the registers. The cashier didn't even speak when I got to the checkout counter. The only reason I gave two stars is for their selection and sale prices.
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April 2024 by Carol B
This facility is well organized and the staff is amazing extremely professional and personable?? you can find some pretty unique and good deals at this location. ???
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April 2024 by Yvatte Jackson
Great deals and clothes for plus size women's
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October 2023 by Christie Jones
Lots of colors n beautiful choices in clothes with fair prices. My favorite shopping place
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September 2023 by Liz Longoria
This is my favorite store ever. My closet is all Cato and my journey starts at this store. Ask for Tracy, tell her Liz sent you, if she doesn't have your desired item in stock she will find it or order it for you. And if your budget is tight at the moment you better put it on layaway. Just FYI , matching item don't always come together.
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August 2023 by Alyssa and Peyton Pranks
I went in here to shop for new work clothes and to overall just find clothes to feel more like my style and to feel confident. I guess it was the manager who checked my clothes out and asked me, “losing the baby weight?” I was stunned and asked “what??” Then she shouted it again and was like “Is that why we’re shopping? Losing the baby weight?” Just because I was pushing my 2 and a half year old son through the store. Obviously I’m past that stage and what a freaking rude question to ask someone shopping in your store. Shame on you. Don’t recommend this location unless you want to be body shamed.
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August 2023 by Luxe Zone
love this store! especially the clearance but even without it, the styles are just right for me. There are fitting rooms here. Plus sizes available. Junior/Misses available.
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July 2023 by Unagel Tobin
The young lady was very nice
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April 2023 by Tanika Jordan
A lot to choose from, a variety this time of year. Store was full of very colorful items for spring and Easter. Very good visit this time around.
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April 2023 by Shirley Jones
I like Catos , I'm a sales shopper, lucky sometimes, clean, nice people and helpful if needed.
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March 2023 by Elsie Rogers
Welcome when you come inside. Wonderful employee. Make you feel good
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July 2022 by KM
Western Center Blvd. Today was my first time in Cato‘s in quite some time. I almost forgot why I stop shopping here until today. When I walked into the store and in front of me was a sales associate putting up clothing. She never said hello but walked right in front of me.I began looking around the store thinking that maybe she was just having a bad day. But while I was shopping I noticed I could hear voices all over the store greeting people welcoming them into the store & even thanking them for coming in as some left.I did not have to wonder why that was. I was the only black person there.I would not recommend this store at all.
