Climate by CD Ski & Sports is a boutique-style outdoor gear and apparel store reminiscent of larger retailers like REI or Sun and Ski. The store offers a wide range of popular brand names such as Yeti, Patagonia, Kuhl, North Face, and Cotopaxi, though at slightly higher prices compared to the larger chain stores. Located in an upscale market area alongside high-end retailers like Tiffany's and Gucci, the store's prices reflect the demographics of the surrounding neighborhood. While the products themselves are of high quality, the service experience can be hit or miss. Some customers have reported a lack of engagement from the staff, who were observed conversing with each other rather than assisting shoppers. This created an unwelcoming, "snobbish" atmosphere that deterred potential sales. However, the store does have its strengths. One customer praised the exceptional service provided by a specific associate, rating them 5 stars. Unfortunately, the customer's experience with the manager or supervisor was less positive, as they were inflexible regarding the store's return policy, even for a Patagonia item purchased as a gift. Overall, Climate by CD Ski & Sports offers a curated selection of premium outdoor gear and apparel, but the quality of the customer service experience can be inconsistent. Shoppers may want to keep this in mind when deciding whether to visit the store.
The best in Fort Worth! They have all your holiday needs!
February 2023
Nice locally owned shop, I just wish they had more inventory on winter gear.
December 2022
Great service. I spent double what I planned to because they were so helpful. I’m still a fan of service in retail. They will have my business from now on. How you treat people is everything.
