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January 2024 by Rudy B
Always very nice at this location and lobby open on Saturday!???
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October 2023 by Gerald Reado
One of the two ATM's wasn't working and they are located in an abandoned bank parking lot that's really rundown.
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July 2023 by A&M MOVING Services
Grace went Above and Beyond to Solve Our Major Problem. It is worth noting that the teller's kindness and empathy were evident throughout our interactions. She genuinely cared about our situation, treating us with respect and compassion. her ability to combine professionalism with a personal touch is a rare quality that made us feel valued as customers.Thanks Grace
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July 2023 by Stephen Tate
They don't care about customers getting roped off ever
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June 2023 by goofy7012
Don't go to this branch if you need to get something notarized. They used to be quite efficient at offering this service but not anymore. Now they just give excuses as to why they can't notarize a document; "Sorry, the notary is off today", "We're really busy now, maybe make an appointment for next week", "Oh, this document doesn't contain the correct verbage needed for a notary to put their stamp on. We can't help you".Word of advice, if you need something notarized just go to UPS. The one at 2830 S Hulen St, Fort Worth, TX 76109 has plenty of friendly and capable notaries and typically no wait time. I left this Chase branch, went to UPS and 15 minutes later my document was notarized with no issues at all.
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March 2023 by Adrian Herrera
Diana Chavez was so much help and very friendly. Thank you once again Diana keep up the good work.
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February 2023 by Max N.
There was human feces on the floor of the lobby. The sight of the poopy floor gave a welcoming aroma to the building. Will be coming back.
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October 2022 by Thị Huyền Hoàng
Poor customer service. I have appointment at 3:00PM but the power is off and they don’t even text or call me to inform it. I come to the bank they only say that “Well, the power is off we can’t do anything for you” that’s waste of my time ?
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October 2022 by Jessie G
Poor customer service. I have appointment at 3:00PM but the power is off and they don’t even text or call me to inform it. I come to the bank they only say that “Well, the power is off we can’t do anything for you” that’s waste of my time ?
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July 2022 by Jeremy Harwell
Would be nice if one of the atm's actually worked
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February 2022 by Jenni Jmnz
Ive wasted hundreds of dollars going to a corner store to cash my check because this Chase bank wouldn’t cash or take my check at all. Today I went to a different chase and they took my check with no problem. I will never return to this bank at all. It’s time to change banks!!
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January 2022 by Brent Bousquet
Poor customer service and communication. I set up a meeting with the Branch Manager to open a Business Savings Acct. two days ago. No one notified me that the Branch Manager would be out on the day of my meeting after I rescheduled my day around this appointment. No phone call or email day-of either, I had to come into the location to learn I wouldn’t be opening an account today and that they couldn’t find someone else to help me.
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September 2021 by Deshonda Rector
The people at this branch simply lack customer service. All I needed to do was provide my Mom's driver's license to be added to an account and I was informed they didn't have the time to do. What didn't make sense was that, the rep LITERALLY in our account and stated, "I can't do that." AVOID THIS LOCATION!!!!
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June 2021 by Melissa Hill
Love going to this bank. I bank with them. I never have a problem and they are there to help.
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May 2021 by Gregory Johannesen
Great bank. Friendly staff.
