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December 2023 by Michael Piri
Don’t know where these bad reviews came from!! Everyone here is super helpful! Love it!
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December 2023 by Jeffrey Osburn
Excellent work and attention by the best ever officer there: Mario Hinojosa! Thank you, kind sir!
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October 2023 by Pedro Salas
Nobody available to help , have to make an appointment for anything, 3 week wait for appointments,This bank sucks .Easier to get money out and try a different bank .
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September 2023 by Jose Teran
This Chase is the worst branch. The drive thru ATM never works. It can't accept deposits. It can't dispense cash. It's ridiculous. I'm on the verge of switching banks because of how often the ATM isn't working. Then when you go inside people decide to do their entire banking on that one ATM so takes a long time to do something as simple as a cash withdrawal. Don't use this branch if you don't have too.
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July 2023 by Jordan Bell
I use their drive-thru deposit service a few times a month, and the staff is always quick and friendly. I'm not sure why there are so many negative reviews. It's likely because a lot of these people don't know how to act like competent adults.
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April 2023 by Ashley Smith
By far the worst bank in the whole state gives chase a terrible name definitely drive the 5 min to forest hill
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February 2023 by Juliet
This bank a joke they need to close this location down! Only have 1 ATM outside and inside, the ATM outside never has money! People always driving on the wrong side of the road. The bankers are rude and slow
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August 2022 by vanesa garcia
If I could i wouldn’t even put 1 star! I don’t even bank at chase and now I know that was the best call I could make. This branch would be my local bank if so and they have terrible customer service. The manager is rude and unprofessional, the staff are lazy and not attentive to their customers. They have no phones on in their branch o don’t expect them to pick up. The employees seem to not be in a rush to help with your financial needs
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July 2022 by Yash Panwala
Worst place to do business here. All the employees are illiterate and have no idea about what they are doing
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April 2022 by Honey Bun
The greeter that really doesnt greet just stands on the windown talking to the other tellers behind the glass Hispanic lady is lazy. Just refers you to customer service phone or set up appointment. Will not bother to even pull your account up to answer a basic info. The tellers are just sitting behind the glass on the phones....account info was needed on my behalf but I guess she assumed customer service could help me only and no themselves at the branch. Call corporate and file a complaint about they're service in regards to this branch.
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April 2022 by Kite Hio
I can’t give a zero so a one star will have to do. This chase has the WORST customer service. They’re always rude, impatient and have no basic manners. Why work for a bank if you’re going to be THAT rude?
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March 2022 by Noemi Salinas
Very rude never say hi and they try to find all kinds of excuse for me to drive elsewhere to do the deposits i have been coming here since we open the store way over 2 months already.. And still the dame rudeness and one time i forgot my id i get it they gotta go by the rules but come on now i come here because is closer not because yall are nice... I drove all the way ti the one on Mccart st. Very sad all this employee here wake up like they don't like they're job... Someone needs to talk to them to be more courteous....
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February 2022 by Braden Jordan
Worst chase in the world ATM's are always down makes me want to close my account with chase
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November 2021 by David Pham
Extremely poor customer service, especially from Mario. Attempted to open an account for my brother on Friday, was shrugged off by Mario and told to come back on Saturday with no other instructions. We showed up on Saturday and he told us we needed an appointment without informing us the day prior. Poor communication and lack of support.
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September 2021 by MaeSings
Based on all the reviews I was expecting horrible service but it was actually very quiet. Barely any people inside. The teller was very nice. In and out in 5 minutes.
