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March 2024 by Billy Ocean
Garbage. Worse than a 3rd world bank. Went from the best to the worst within few years. How tf you have billions and can't have working ATMs. Do better
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October 2023 by April
Came in to open up my daughter high school checking account on a late Friday afternoon. Didn’t have an appointment Mariah was so helpful and really sweet, she advised me that I need to open a total checking account because that’s the only way I can get her an high school checking account. She was able to open up me an account and my daughter as well before closing time and didn’t make me feel like we were being rushed.
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October 2022 by Amit H Masher
It's the largest and the Best Financial institution in terms of level of service wether it is Banking, Mortgage, Credit card, Financing or Investments. You name it and they have it.
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August 2022 by Katie
I've always had a good experience here, whether it's using the ATM or depositing money.
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July 2022 by Brenda Billouin
My favorite bank, I dropped off 400.00 in coins with know problem.
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March 2022 by Lady Glow Official
My favorite bank, employees are nice they move quickly. Everything is secure and updated. A few parking options they do have drive thru and outdoor 2 ATMs. The one on the inside allows you to withdraw more. Place is clean and employees are helpful and friendly.
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March 2022 by Katherine Evans
Nicole was rude when she interacted with me during a transaction. She had a 'stink' face. Flores excused her behavior. Avoid this bank, there's more branches. The one on Hulen is great, never had an issue with them.
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February 2022 by Jamie Offermann
Jonathan and Miguel at the McCart Branch in Ft. Worth TX were amazing in helping me resolve fraud on my account! Very compassionate and provided superior customer service!
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October 2021 by Annoying Guy
I don’t want leave any negative feedback for any business because it caused bad reputation but I have to do it with this Chase’s branch. We came in at about 4:20pm - 40 minutes before closing hour- wanted to open a checking account but there were just only 2 employees in the building and both of them completely ignored us. One lady sitting in front booth talking nonstop on the phone and another sitting back telling me coming next the because they just about closing even though 40 minutes left and they just wanted customer come back next day … really !!!I’m taking my business to BoA !!!Manager needs to retrain !!!
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December 2020 by Dere Bye
Had a string of bad experiences at this bank outlet. The last one was I needed to get a notary signature urgently. I called them and asked if they had a notary and was told yes, just be to the bank before 5:00pm. Sped over there in my car. I arrived 4:35pm and sat around for another 10 minutes before someone told me that I should have made an appointment and they weren't taking any more customer that day (I was the only one waiting in their lobby). It would have been nice if they told me to make an appointment when I called. Waste of time.
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November 2020 by Jazzie Kincade
Do not bank with chase. I have had an account with Chase for years. I have worked for the same employer for 2 years. I recently received a paper check due to my employers payroll system going down at the time he was processing our direct deposits. However this location refused to cash my check and could not provide a clear explanation to why. I went in to speak with the supervisor and she could not provide any clarity either. Bank with a financial institution that can one provide clarity and genuinely cares. I was treated like a regular joe off the street instead of a customer/client. I will be leaving chase as soon as my car insurance payment clears and I can not wait.
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January 2020 by Tina W.
Quick drive thru
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December 2019 by Bonnie A.
Decided to open my new, Texas bank account with CHASE. I have read many reviews, but everyone may have different experiences and I decided to try anyway. So glad I decided to go to the CHASE bank on McCart Ave., in Fort Worth. I was greeted by Andrea to sign in and that someone would be me shortly. My husband and I were greeted by a man named Vija. I believe he is their branch manager. Well, we couldn't have had a better time asking about different types of accounts and me, finally opening one. Vija is AMAZING! He is very professional, but easy to talk to. He explained all that we asked and always had a smile! I can't say enough nice things about him to truly justify his personality! I am blessed to have encountered such an awesome Branch Manager! Go see Vija, he is one in a million!! Thank you sir for a great, first, impression of CHASE bank!!
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November 2019 by Hanayo Trujillo
Excellent service! Went to do a cash deposit and bank teller noticed my driver's license name had changed. He said I didn't have to go in and change it now but whenever I had time I could stop by. Since it was my day off, I had time to change it. When I parked, he was there waiting for me to tell me about the paperwork I might need. He said he didn't want to me to waste time getting out if he didn't explain it properly, luckily I already had the paperwork but it was thoughtful he made sure to come up to the car window to tell me that. He then held the door open for me when I came in and made it a fast and pleasant experience. Overall great service! Vijal (I think his name was) was very thorough and friendly. Thank you chase Bank!!
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July 2019 by Marissa
Really great service and fast. Everyone is really nice and seems happy to help. I like all the upgrades in there. They also have an atm in there where you can take any dollar amount out of it up to like 2000 instead of waiting in the line.
