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February 2024 by Kate
I went to three different Chase banks to exchange some small bills since I don’t have back account with them they still help with $100 exchange per day. I appreciate your help.They all have good customer but this location is the most friendly one so I should leave a 5-stars review for it.
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February 2024 by Jessica Jones
Not sure what’s the problem with the employees (especially the one who greets you upon entering the facility). They side eyed me the entire time I was in the building as if I did not belong in their store. On top of that I caught the lady who greets you talking to the lady in the first office to your left and she was talking about me while looking at me sideways. Very uncomfortable very unprofessional and very disgusting. The guy at the counter didn’t seem to pleased to see a black woman in the store either. What was I really to expect with JP Morgan’s name attached to this smh.
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January 2024 by ERICA G
Negative Negative infinity Zero stars for the so called branch mgr Alyssa. I had 2 forms of government identification (with pictures)and they would not accept it. They claimed they had an internal policy that states they can't accept the 2 government issued identifications for the amount I wanted to withdraw. I asked where I could find the policy, and they couldn't produce it or tell me where to find it online. They kept telling me they couldn't print it, which I never asked for them to print it. I avoid this branch due to previous racial profiling. I also showed her my account on my phone app. Number one they don't have a clear understanding of the policy, and number two they assume that only white people have money to withdraw. Stay away from this branch if you are anything other than white...so ridiculous. I ended up getting my money by completing 2 separate transactions....did not make sense that I had to jump through hoops to get my money. Chase please hire people that do not treat people differently because of their race...do better please.
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December 2023 by sami matta
Poor service, not helpful employee. Refused to do me a notary
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December 2023 by Eddie Menard
not too bad of customer service. seems to be a wait inside though, other than that not a bad place to bank
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October 2023 by Hazel Báez
I've been here a few times now. Betsy always provides great customer service at the drive up teller.
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August 2023 by John Gage
Horrible customer service. All ATMs not working. When I went to the window at 4:55p they said I could do a withdrawal, then they changed their minds and said they are closed.Meanwhile you can see the folks inside the window laughing. Not sure what they were laughing about, but I hope it wasn’t me. You will lose all my accounts to another bank.
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August 2023 by Ang Eaton
This location is terrible. Staff is rude and doesn't care to help. I just needed to get a paper notarized and after 30 mins of waiting I was told they were busy. Even though they said they could help in 15 mins when I walked in. They said some rude things I will not put here. I'll never go to this location again. I do not recommend.
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July 2023 by Bradley Black
I was starting a checking, savings, and applying for a credit card. I spoke with Emily, Miki, and ailisha and they were all amazing and super helpful. The service was excellent, the people were extremely nice, very friendly, and knowledgeable. I had no appointment, as I walked in and was helped immediately. I couldn’t have asked for a better experience. Everyone went above and beyond to help me with any questions and find the right accounts and credit card for me.
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July 2023 by Mya Lewis
Bank teller was condescending when I asked a question about cred card balance transfers
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April 2023 by joel diaz mendoza
Im not a person to leave google reviews but, Jesus is the go to guy for all your banking need's. With phenomenal costumer service and great insight, Jesus goes above and beyond to help you and ensure all your questions are answered.
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January 2023 by Robinson Rodriguez
Assistant manager is very bad at customer service and extremely uninformed about basic and simple procedures. I don’t expect people to know everything, but they should at least take the time to ask someone who actually knows how things work. One star is generous.
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October 2022 by rYaN budhathoki
Went to this bank to open a new checking account on the only day they accept walk ins. Been waiting a while and a banker I can see talking his life with the customer forever. No wonder this branch has a horrible rating.
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August 2022 by chiff978
The service is very bad. Came in to open a new account an hour before closing. despite the fact that all the employees were unoccupied, they did not accept me, they said they would make an appointment in advance. Chase service is very poor. I will go to another bank that treats customers with respect
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August 2022 by Steven Hatch Sr.
I opened a business account up today, Nery Corona was absolutely fabulous, he explained everything to me thoroughly and was very friendly, I highly recommend CHASE for your financial needs.
