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April 2024 by Kenneth Waters
Probably the 50th time my order was wrong
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April 2024 by Shae Hughes
Hi guys, I'm Shae . You may not know this but, I work at the homeless youth drop-in center down the road... TRAC! I wanted to inform you of the ease it takes to order with the mobile app ( love the app). I understand with the lunch time rush with the gym, students and normal traffic small things can me missed. Today, was one of them days ; my co worker and I ordered our food and didn't receive the requested sauces. That's all.. that's my plight. I love ya'll, ya'll my favorite. my co workers asked if I'm getting the Lord's Chicken everyday. Because, I walk around saying Chicken of the Lord is what I'm getting for lunch. Okay Bye !
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April 2024 by Ivon Isaac
Nothing beats their Ice Dream®️. Best soft-serve ice cream around.
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April 2024 by Roger Gresham
Food is good the staff was courteous and it was fast
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April 2024 by Maria Ruiz
Hit and miss at this location.. Chick fil a's are known for long lines but this location takes the cake. Whether you order for pickup or drive thru you will be in line for 15, 20 minutes. Don't forget to check your food. I'm always missing something. ?Don't bother emailing because no one ever contacts you. If it wasn't for my kids insisting and the location convince I wouldn't go to this location.
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April 2024 by Selvin Antunez
Nice place to eat ☺️
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April 2024 by vanessa olson
I never would have imagined that I would be someone who leaves a restaurant review as soon as I walk out of the restaurant. This CFA is gross, the floors are sticky and the tables/chairs are disgusting. This CFA definitely lacks the crisp clean atmosphere of every other CFA I’ve ever visited in my 34 years of life. To add to the bad vibes, one employee was very clearly annoyed and aggressive with his staff by making condescending comments about order mistakes and the staff not asking about sauces. He made sure to voice his opinions loudly paired with a head shake and eye roll. I have never seen such behavior from a CFA employee. I thought I was at McDs for a brief moment. Every employee had a frustrated and upset look on their face as it was clear that one employee was ruining the vibes. The food was subpar as evidenced by soggy fries and stale bread. I’m extremely disappointed but also grateful that when I return to my regular chick fil a…I know how valuable their product and service is :).
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April 2024 by Gaylon White
Seems lately that order is often wrong. Ordered #8 the grilled chicken cool wrap and left restaurant only to find i got the 8 pc nugget meal.
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April 2024 by Amy Burket
They were very helpful and nice to me.
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April 2024 by Drew Slate
This has got to be the worst CFA in FW. Sat in drive thru for 10 mins without moving and couldnt get out of line b/c of being blocked in. Finally got to order and had to repeat it twice. Then took another 10 mins to get to window only to continue to wait for DRINKS! lots of employees standing around and not doing much also. Never again.
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March 2024 by Mo
It's a hit or miss sometimes when coming here. I usually order on the app, and even though I say I'm here, my food usually takes longer to come out than the expected time on the app. This time I literally waited and watched 3 people be serviced before me, and I was the second person in waiting while the two after me were greeted before I was even asked a question, I was in the pick-up line. Thankfully a gentlemen restocking asked if I had been helped and he did his best to fulfill my order in the middle of his task. I don't know if the drive thru or curbside would be quicker, but for the drive to get here, I have a few other locations that are more attentive and organized than here.
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March 2024 by Andrew Kraines
Owner operator bad
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They were a lil off their game tnite....not typical for these guys. These guys are hands down the best fast food customer servers in this neighborhood. The food is consistently hot and fresh. They are so busy the food doesn't really have a chance to settle. Alas, tnite was a rare disappointment. Our order was confused and even after correction we came home with an Arnold Palmer (aka Sunjoy) rather than half sweet/ half unsweetened. The fries were luke warm. And the owners give out coupons fir free stuff....very cool?! But they send the text 630-7p at night or later...not cool?.
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March 2024 by Noella M
They messed up my order was told the head manager was going to call me me back that was 2wks ago that's is horrible customers service and this is not the first time they have messed up my order.
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March 2024 by Jocelyn
Idk who’s running this chick fil a but they need to supervise better! My food was not enjoyable at all & I had to stop eating it because I was so disgusted. The spicy chicken meat in the sandwich was not cooked throughly as some of the chicken was cold and tasted undercooked & the fried part was so crispy that it felt as if you were chewing on glass! Definitely not safe for children as it was definitely a choking hazard. The fries were horrible too, they tasted old & like they had been reheated. Nothing tasted fresh or well made at all, extremely disappointed & disgusted!!!
