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March 2024 by Emil John Burdeos
Came here today for a carry out order for a grilled chicken club sandwich.Got the order and checked it for quantity and it looks good.Got home and we discovered that the "chicken" did not make it into the container!!! I've had multiple mishaps (about 60%) from this location ranging from missing sandwiches, missing GF buns, and missing items - most of these I've actually let go. They do get it right sometimes and I do what I can to check the order to prevent it at the counter.However, to have to open individual containers to make sure the chicken was there is going too bit much babysitting. We should expect a certain amount of quality. And the place wasn't even that busy today... The drive thru wasn't long and the dining area was not full.It's hard to stay away from this location since it's the only one on the way but the service becomes a bit too much.
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March 2024 by Jazara Moore
Hello I ordered a sweet tea with extra ice and instead I got a lemonade without extra ice. Also yall are always stingy with the sauces
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February 2024 by Keith Oliver
I'm a regular. Stopped by this morning for my usual bowl; eggs were cooked to death and brown (they were inedible). At $5.36 for that bowl, it better be perfect. If I wanted burned eggs, I would go to Whataburger, that's their superpower.This is an ongoing issue at this store as well as super skimpy bowls compared to other CFA's (value vs price).I won't be back. You just lost a regular.
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February 2024 by Oof
horrible
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February 2024 by Diann Fleming
Thank goodness the food is still good. The service does not meet up to the standards of this franchise. The first wrong order, I ever received from this company was once in Fort Worth on Altamassa. Then this one on McPherson, has provided me many wrong orders, doubled charged and etc... Today was the first time I've ever had to pull up in the drive through and wait for the rest of my order (a bowl of soup). I had to inquire eventually how much longer for the wait of the soup. This location is also the first time, I have ever heard employees complain about their jobs in front of a customer. This location has taught me to always check my order before leaving this particular location. I am not saying the employees are rude, the service as a whole, just lacks what I'm use to from this franchise.
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February 2024 by Mary Inkids
Food was delicious service not so much all the employees who helped us order and brought our food were great lesa the lady who is in charge of the dining room was so rude not only to us but to other customers abusing are children telling us we need to make sure and clean up after our selves every other time I’ve ate inside of chick fil a the dining room attendant was pleasant offering mints taking your trays and offering refills I asked her for some crackers and I’m still waiting for them she was rude she yelled at my special needs son telling him he was too large to be in the playground grabbing him buy the arm and asking why he wasnt listening my son is non verbal and autistic he was just trying to watch his cousins play she took the lords name in vain 2 times I hope I never see this women again
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February 2024 by Devan Goad
Don’t order delivery from here after about 8:00 pm, they close the lobby and force drivers to wait in line behind customers ordering in person. No appreciation for their distant customers, they get cold food if they get it as I saw another driver cancel their order in response. I only kept my delivery because my cancellation rate is 0%, but I’m not accepting orders from here again around this hour. I care about my customers.
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February 2024 by Bri_is_bre
Best evening/night crew in drive thru window...funny kids;)
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February 2024 by jonathan stubbs
This has become the closest Chick-fil-A in this areaVegetarian options: N/a
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January 2024 by Willard
A highlight of my week without a doubt, would be when I take a trip over to Chick-fil-a down in Chisholm trail. The hospitality is top tier and I always feel welcome and taken care of. There's always someone on standby ready for my order and it's out in like 3 minutes! All other Chick-fil-a establishments pal in comparison in my opinion ?
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January 2024 by Gary Wise
First time ever going to a Chick-fil-A that got my order wrong. Drive through guys repeated my order, one said “grilled chicken” I never said grilled… so I said “no with the fried nuggets” I get to the window and it’s tenders not nuggets. Not a huge deal but I thought CFA didn’t get orders wrong… especially not when you’re ordering things the way that they already come? Why so much confusion over nothing here? It’s like they are going out of their way to screw up salads.
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January 2024 by Realtor, Laura VanMeter
Food and service always
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January 2024 by Honey B
They stay busy, and that speaks volumes in itself. Friendly staff and a decent play area.Parking: Again it stays busy.Kid-friendliness: Decent play area.
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January 2024 by Frank Hunt
Chic fil a always a great place .
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January 2024 by Lizbeth Poche
I ordered curbside on my way to work. Got there, watched a lady (also in a curbside spot) finally get out and go in to get her order. Then watched as a car that arrived after I did got their order. Finally went in, and there it was, just sitting on the counter. Grabbed it, as I was going to be late now, and took off. Just now had a chance to eat it, and still couldn't, because they didn't put a fork or spoon in. It was a bowl. Thanks for nothing CFA Chisholm Trail. You leave a lot to be desired in service. You won't be my choice to stop at in the future.
