Brakes Plus provides very good and great service, with a knowledgeable team that is quick, professional, and excellent to work with. Customers report that work is always done right, with staff being straight up, extremely helpful, and keeping them updated. The shop fixes problems correctly, from brakes and suspension to engine lights and complex repairs, making genuine efforts to fix cars the right way. The experience is genuinely good, with many customers feeling the team is not just trying to take their money. This leads to strong recommendations, with customers stating they will return for all service needs and continue to be loyal.
They took good care of my vehicle. Even arranged for a ride home since I'd be without my car. I thank them for explaining everything since my husband could not be there to talk with them.
September 2024
Excellent customer service and prompt service. I will continue to patronize Brakes Plus at Beech and Basswood.
August 2024
Fixed my 2000 Tacoma twice now. First was suspension, and second was brakes and check engine light. Fixed both and now got my truck inspected. Also fixed parking brake that had been a problem for years.
