-
February 2024 by Maleeha Khadbai
Worst service ever!!! The ladies that work inside need an attitude adjustment
-
February 2024 by Tiffany Key
Brough paper bags in with clothes nicely folded. DEBRA was a complete disrespectful and disgusting person. Said she refused to take in paper bags. Did not say on window. Said no trash bags. She said “we just chased it”. Asked for manager. She refused. Said there was not one on duty. WILL NEVER SELL HERE. WILL NEVER RECOMMEND. Debra’s attitude was so ugly. I called ahead and she said NO trash bags, no loose and needed to be folded. NEVER said paper bags. Someone needs an attitude check and a professional class taken for customer service.
-
January 2024 by Nicole Norman
I was absolutely mortified today when i drove over an hour to sell some of my clothing and was greated by the rudest lady! I asked if she had a cart lo load my bins on and she laughed and said no.I over looked it because i drove so far and didn't want to haul everything back home. She proceeded to talk poorly about me to her employee, INFRONT of other customers AND me!!!Then, when I called back and asked her name...she lied and told me her name was Melissa which I'm almost positive her name tag said Crystal... and hung up on me! I own a chain of restaurants and would NEVER treat my customers OR employees like she does. Per the reviews, this seems to be a pretty common occurrence. I'm not sure if this is a franchise or owned by one company but someone NEEDS to pay attention to the damage this woman is doing to the Clothes Mentor name!!!! Business Etiquette is a wonderful thing.... just shameful.
-
January 2024 by Morris Smith
Chrystal has a personality that shines so brightly, we have been buying and selling items here for years and they are always professional, fair and honest I highly recommend them
-
December 2023 by LINDA SADLER
Such a variety of clothing for all seasons. So much to choose as well as shoes for all seasons. Staff is friendly and always willing to assist. Great plus sizes!
-
October 2023 by Jacquelyn Harris
Very few patrons present for 11;30 AM on a Saturday morning. The store has nice (women's only) items but prices are very high for 2nd hand clothing and shoes. I paid $12.99 + tax for the jeans. I found exact same size, color and like condition at Goodwill located just 5 min. away for $7.99 + tax. Next time I'll visit the Goodwill 1st.
-
October 2023 by Tisa Cheney
The clothing this establishment has is phenomenal and trendy. I have been going here ever since I relocated 8 years ago.The prices are reasonable for all name brand clothing. And the looks are breathtaking.
-
October 2023 by dE j
went to sell items todaywhen you call them they tell you you have to pick up same day.today they were so late that you cant and you have to pick up tomorrow.tomorrow i work late sp i cant come to pick it up. i offered to come following morning. that was à big no.even if they dont know whay time they will be done tomorrow i still need to come before they close and after they are done.so basically if they are done by 5 i just have 1 h.and if i cant come in that Window they donate! wonderful service!
-
July 2023 by Amir Rozbayani
Rude owner/ manager. Take your shopping elsewhere. Is not accountable for mistakes.
-
June 2023 by Elaine Wisman
I just attempted to sell some very nice items today and before I could even check in, a young woman looked at me and said, “we don’t take things in trash bags”. My items were not in trash bags. I’ve shopped there many times before and have never been treated so rudely. I will not be returning.,
-
April 2023 by Queen Ava
I think the lady name was Gina ( she seemed to be the manager ) , I went in to look at handbags and asked to look at a high end bag . How ever she asked me to stand in the center of the counter in front the camera , while the other two ladies of a different ethnicity were also looking at handbags and they were not standing in the camera . If it is a store policy then everyone should be treated the same no matter the ethnicity. Won’t be back .. that was my second encounter with that associate after seeing her talk to employees in a very condescending and unprofessional manner . We should treat everyone fair and with respect .Thats why so many businesses have a hard time finding employees .
-
March 2023 by Gwendolyn Smith
I absolutely absolutely adore this store. Everybody in here is so nice and the workers and manager genuinely care about you as a customer.I walked in looking for a wallet to go with a purse that I got here and automatically the manager directed me toward this beautiful Kate Spade Olive green wallet and it was absolutely perfect and a great price as well. So if you ever have to do any shopping come here first because they have all the coolest stuff that people sell that they don't want anymore and it's in great shape. You will be amazed at how wonderful they treat you here and the prices will suprise you.They treat you like family.What else left is there to say?? ❤️ ? ? ?
-
March 2023 by Liliana milano
The manager was so rude and short with her employees and even customers as well! I normally don’t leave reviews like this , but this behavior from a manager needs to be dealt with! As someone who used to be a retail manager I can assure you, that this is not how a business should be ran. Ma’am I hope you see this comment and the many like it so you can change your store for the better and learn how to show people kindness and grace.
-
March 2023 by Esther Magnolia
I’m not surprised to see the other reviews about the manager/cashier lady Chrystal. I’ve been in there twice this week. Both times I was there, she had been awful to her staff. She spoke to the younger employees as if they were stupid, and tried to make it seem like it was fine by saying “they were in training”. The poor staff looked embarrassed and miserable. I was so upset I left the store. Can’t imagine how she treats them when customers aren’t there. I hope the owner does something about this.
-
January 2023 by Melissa Brown
Overall great place to shop for clothes.Friendly staffGood quality for the most partPrices are reasonable for most budgetsMostly dress clothes and upscale. Done workout clothes.