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March 2024 by Kevin H.
Very nice. but only can use cash, visa & master is not available that time. The fish oil - wild Alaska is really good!
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February 2024 by Garry H.
I'm new to Costco, so nothing to gripe about yet. Abilene only has Sam's, and I must admit, Costco is bigger and better, so far. They carry SO much stuff, and it was hard to go easy on my credit card. I did notice, the 65" tv I want is the same price both places. Anyway, it's fun to go look, and buy a little bit. I'm glad I joined and will visit every time I come to DFW. See you later!
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February 2024 by James W.
Always some good deals to be had here. Today was some amazing prices on the Dorritos chips, with a massive bag being only $4.99! This bag is twice the size as the family size bags at the large discount stores! Nice find! I've also started frequenting the liquor store thats attached to the outside of the store. It's not operated by the Costco brand of stores, it's WB Liquors if I recall correctly, yet they have some amazing prices. I'm told it's all MSRP and not the mark ups found at small mom and pop shops. Tho they don't carry the large selections that your main stream stores carry. It's still worth a look.
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January 2024 by Luke T.
The AT&T sales people are simply dishonest. I switched to AT&T while in Costco a couple years ago. The AT&T representative stated he added my military discount. He did not and by the time this was noticed it was past the enrollment time. This cost me over $500.00 over the course of the contract. Last week while in Costco I was accosted by an AT&T rep and we discussed my poor data speed and they discovered the military discount issue. He disclosed the individual who I previously dealt with was notorious for ripping customers off and still worked at that location. I decided upgraded the fiber internet to my hose and purchased two new phones while changing my contract. The new AT&T rep showed my some additional discounts that I qualified for. One week later I did not qualify for the discount, one on the new phones is wrong and we are waiting for a new phone (they ordered the wrong phone) cost me $50.00 restock fee. Who and how are the AT&T representatives held accountable? A complete and total disappointment. I think the management of the Costco need to be made aware of the issue because I do not want to go to Costco again because of a vendor.......
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December 2023 by Mel A.
I signed up for a membership online and even though I went through my email it did not link it to my card. I went in to the store and spoke with someone named Kira. She continued to tell me how I was wrong and I messed up my membership. She finally was able to link it, but she literally rolled her eyes at me and kept reading the membership details. I do not understand why people work in retail if they are going to roll their eyes at costumers. The manager just went on "punch break" or I would have complained to them. Get it together Kira (maybe short for Kiran)
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November 2023 by Lw J.
If I could give minus stars, I surely would. I have found out the hard way that this place sux. I heard that if you buy an appliance online, they will install it for you free.....sounded REAL good to me. So I spend way more than I had planned and purchased a really nice one....asked the guy when could I get it installed and let him know I really really wanted this to be done before Thanksgiving. "Oh I don't know ma'm...the installation dept is backed up so all you can do is wait for them to contact you". Not what I wanted to hear, but oh well. A few days later I got a text saying they would be bringing AND installing the new dishwasher on the 11th....great! I was all excited. The guy shows up on the 11th ....looks under my sink (remember this part of the story) and tells me I have a leak. Ok, yes I know that.......so then he claims he cannot install the dishwasher as long as I have that leak. WTF?? Why wasn't I told this beforehand??? I was very unhappy. He claimed he talked to his boss about it and his boss told him NO. He left and I spent the rest of the day sleeping and watching westerns. Two days later I called a plumber and they cam out and fixed the leak....$294...oh goody. I call Customer service and tell them the leak is fixed and I need my machine installed.......I am put on hold several times....finally she tells me the only opening they have is for the day AFTER Thanksgiving....nope, not acceptable. Back on hold again...finally she comes back on the line and tells me they are gonna "try to work me in" and someone is supposed to call and if I don't hear from them in 24 hr, here is the number to call them. Naturally I didn't hear from them so after 24 hrs I started calling...and calling...and calling....and not once did anyone ever answer. After two days I get a call from Costco asking if I would consider taking a $150 from them to find my own installer as they would not be able to do it. I ask why and am told that when the "installer" was here on the 11th he noticed what bad shape my floor was in and he didn't think it would even support the new dishwasher. News Flash: when he was here, he never even pulled the old one out, so how the hell did he see the floor under it??? I told the lady, this and that I was sick of the bullshyt and I just wanted my money back.
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July 2023 by Carol C.
Love my Costco. Dave's be me money every week. Absolutely save every week on gas If you are not a member already check out one near you today
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February 2023 by Jerald A.
Most of the time I'm good with my Costco visits. But their pharmacy can't keep their meds in stock, been waiting 8 weeks for them to get insulin, for my dog. Keep telling me it's not their fault, we'll get your head out of your ass and find out who's fault it is, and correct the problem.
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January 2023 by Haley V.
On many Costco trips I have brought a friend, my sister, or even my mother in law and had no problem with them using my membership card to make a purchase with me. Especially since these people are members, but maybe forgot their card that day. Well I bring my sister this trip and Rebecca S. Is rude demanding to see the cards being used to make the purchase to ensure they match the name on the membership card and would not allow my sister to make a purchase with me. Guess you'll be losing a membership.
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September 2022 by Curtis C.
Big box store. The self-checkout is not. As best i can tell, The whole sytem of the store is created to irritate customers, mostly because there are too many people in the store. Just take a look at the "check out" lanes... crammed with broken shopping carts chained to empty registers and pilled high with empty boxes. Some of the prices are reasonable, BUT AT WHAT COST? If you have 4 or more kids, you want to shop quickly, and this is the place for you. You can easily grab a huge rolling pallet for 75lb bags of dog chow, and many ofher interesting items. Just keep a calculator handy. And Happy shopping.
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August 2022 by Reshu B.
I called Costco before returning my 65 inch TV yesterday cause why would I want to return a heavy and large item back in the store if it's not qualified to be returned. A rep at this location verbally approve the return even though it was past 90 days. The exact words "bring in the item the best way you can in the box or not and we can refund it to you in the same card used or in a store credit form.'' After getting at the warehouse with the TV manager Max nor did Lisa approve the return. I went out of my way and contacted a friend who have suv to bring in the item. After spending over two hours at this location there was no resolution. This causes me and my friend over two hours of time and missed appointments and plans on Friday. The supervisor Erica gave a concierge number to call and I wasted entire hour and half doing back and forth cause no one was taking accountability on the misinformation. It was very simple act of customer service that was handled very poorly per the concierge management. I was calm and collective and was certain not worth wasting my energy and time beyond that point after seeing no results. Someone just messed with wrong information yesterday when I called and even gave her name but it wasn't the correct name and information. Lesson learned. Record the conversations before heading to the warehouse. Costco just lost a very important customers today. Have escalated this issue now we will see.
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August 2022 by Bruce P.
Always an adventure to visit Costco. Great buys and just enjoy shopping here. New selections and same staples I need and use every week. Rotisserie chicken still only $4.99 and what a bargain!
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July 2022 by Simone W.
Best cheese pizza, and other good junk food. C If you're not expecting spinach salads and other healthy food, you'll be pleased. Customer service is generally attentive and friendly.
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June 2022 by Kyle W.
I have always been the biggest Costco fan there is. Tonight they get a jeer from this member. Tonight, I let my daughter who is 15 go in to pick up a chicken to go. She had my member card as well as my check card. The store wouldn't allow her to make a purchase. They literally refused to sell my kid a 4.00 Chicken. What did they think she was doing? Running away from home to buy a chicken. Seriously, I know you don't care about your customers but this was awful. Common sense has left the building everywhere now. Thanks for the pain in the butt tonight Costco and making drive to another store who gladly accepted our money.
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June 2022 by Trevor R.
Signing up for Costco today at the front desk. Very disappointed with very aggressive sales techniques used. Original individual continued to try to get us to purchase executive membership which we did not want. When we refused he got another individual who continued to push the executive membership and after the 5th time of us saying no we would just like gold membership please this individual rolled their eyes and walked away while shaking their head. Very disappointing for new customers.
