Costco Vision Center offers a range of services with significant value, especially in the pricing of lenses. While some customers have noted that the customer service can sometimes feel unwelcoming, others have had positive experiences, particularly when staff showed patience and helpfulness in selecting eyewear. One customer expressed gratitude for receiving expert advice on progressive lenses that improved their vision without causing discomfort. In addition to vision services, Costco as a whole is praised for its clean environment and friendly employees. Many customers appreciate the store's variety of products and good deals, particularly on name-brand items. The bakery section, with its large cakes and fresh fruits, is a standout feature. A memorable experience involved employees who went above and beyond to assist a customer in need of a last-minute cake for a marriage proposal, showcasing the helpful nature of the staff. Despite minor complaints about some store presentations, customers generally recommend Costco for its quality products and unique customer service experiences.
Price of lenses is amazing customer service is not good , it's like your bothering them when you ask them a question
December 2025
i'm annoying with glasses, they helped me decide with so much patience and gave me advise that was spot on, finally I have progressives that don't make me dizzy, thank yall, i'll be back!!!
April 2023
Meredith was so informative about my membership and has been so fun to talk to! I appreciate all her help!
