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February 2024 by Gloria Vega
My experience with Megan and Stevie was world class. In this time where no one wants to work or show common courtesy it is refreshing to have such exceptional service. Thank you Megan and Stevie !!
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February 2024 by King Potato
Jean at this place was excellent help He’s the person you need to see if your trying to get things done and you need a phone Great personality and great service all around thank you jean
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February 2024 by Santiago Carrillo
It was a very good experience with Mr. Jean.
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February 2024 by Armando Rosas
Jean very good service
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December 2023 by Paul McDonald
I have to say I am extremely surprised and appreciative to the kind of service I had received at the Cricket store on 3515 Sycamore School Rd Ste 145, Fort Worth, TX 76133.I am disabled and in wheelchair and I have a hard time getting around and sometimes understanding all the ins and outs of getting the right kind of phone. I tell you Stevie Megan were two the best people I have met yet that as ever worked at a cell phone store. They both were patient, polite, helped me understand everything about each phone I was inquiring about. Especially since I am almost deaf in one ear and hard of hearing in the other ear. I have a hard time hearing and understanding what people say to me . Megan and Stevie also helped explain to me everything I needed to do to switch my cell phone service from my old cell phone to my new cell phone. It is because of Megan and Stevie that I will stay with Cricket Wireless forever.You are truly a good peopleThak You so much Megan and Stevie for everything !!!!! Yall are amazing people !!!!!!
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September 2023 by Chad Hall
Megan and the others at this store gave me a reason to come back in to a store instead of online transactions. Hit them up.
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August 2023 by Keiyanna Robinson
Megan is the absolute best such a sweet heart 10/10
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June 2023 by Angelica
Came in to get my daughter a phone the manager was the only one working at the time she was amazing she was really kind and helpful she helped me set up the phone with parental control and for the phone bill to be $0.
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February 2023 by Dolores Alaniz
I went to get a new phone, and I'm due for upgrade too. A newer Samsung would cost me $411 while the phone is $510. How is that? We used to just have to pay the taxes and upgrade fee. This is ridiculous. Omg...
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February 2023 by Massoud MODABBER
The MOST HORRIBLE BEHAVIOR and the WORST CUSTOMER SERVICE we've ever seen is this Cricket Store with that big lady with the glasses, please go to another Cricket Stores but not this one, if you don't believe us, you'll see that we're right as soon as you go there. piece of s**t ?
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August 2022 by Osman Jama
This is not a good store I made a call Sunday they told me they are open 11:am to 6:pmI came 1:30 pm they are closed they don’t schedule
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August 2022 by Thomas Fields
Very nice people helped me find the perfect phone an plan
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June 2022 by MEXI LUV
Bought an iPhone from them and it's been 2 years and they still can't unlock it for me to use elsewhere something they don't tell you from the beginning that your paid for phone can't be unlocked until a year or more been too store 3 x and called customer service 3x still got locked ? phone?
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June 2022 by Nylia Porter
Never been to Cricket, been to Metro PCS. And they are good for me. I just talk on the phone, play a few games, Google sometimes, check email all for 50 dollars a month unlimited!!!
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September 2021 by Abida Zaheer
I came into cricket on sycamore and had problems with my new phone. Th store manager Stevyie was super helpful and spent 2 hours helping me with Gmail passwords and yahoo and fixed it with no issues very helpful and friendly with a huge smile great customer service
