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September 2025 by Eva H
Public Storage customer service are very rude to people who change their mind two hours after purchasing. They would not even send a cancellation confirmation email.
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September 2025 by Jose Ralamos
Katie is an outstanding customer service specialist that works in the office she is knowledgeable, friendly and caring. The facility is always clean and I have enjoyed being a customer
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September 2025 by Ari
Katie was very helpful and informative
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September 2025 by Kalynne Gibbs
This place is a safe and secure storage! Katie is always so friendly and welcoming and makes me feel comfortable everytime I come here.
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September 2025 by Vibes N'ivity
Amazing they are the best! Katie is amazinggg
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August 2025 by Alexis Moore
Katie is amazing! Went above and beyond to help me out today ❣️
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August 2025 by Linda Arredondo
I am SO grateful for Katie was SO with her help explaining everything within storage information my first time getting a storage, deserves a big raise for her excellent customer service. Ty Katie!
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August 2025 by Heather Davis
My rent has been doubled after being here just a few months… dishonest and unprofessional
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July 2025 by Victoria Rocamontes
awesome place and so helpful!!
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June 2025 by ramon goens
This place sucks they find anyway to charge you fees instead of looking for a way to help their customers ..customer service sucks they have no answers for all the extra fees they go up on their rates withOUT telling you they never here on time nor are they ever on the property.TO MAKE PAYMENT ..they make you get cash or money or and cripple you from making an online payment so therefore you have to take off work or get charged late fees when In fact they know you work on the road etc theSE folks are all for the money CUSTOMER SERVICE SUCKS I HATE IT HERE IVE BEEN WAITING 2HRS RIGHT NOW TO PAY MY STORAGE BUT OF COURSE ITS AFTER 9 AND THEY STILL NOT HERE BUT IF I LEAVE THEY WILL BE TRYING TO CHARGE ME ALL KIND OF FEES..WORST STORAGE EVER OAN AND SOON AS U LATE THEY CUT THE LOCKS THAT YOU BUY AND PUT THEIR BS LOCK ON YOUR UNIT INSTEAD OF JUST PUTTIN THEIR LOCK ON IT WITH OUR LOCK IN WHICH WE STILL WONT BE ABLE TO ENTER WHY CUT THE LOCK YOU GUYS ARE THE WORST !!!
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May 2025 by Madelaine Crawford
Katie is great! Shes very determined to help and nice!
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April 2025 by Amanda Gonzalez
Katie had went above and beyond to help pick out a storage unit that would suite my belongings. She has a great personality when it comes to customer service and would highly recommend her if anyone is looking for a storage unit to put their belongings in.
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April 2025 by Kathryn Poarch
Katie was absolutely amazing and provided great service and was absolutely helpful if I could give more stars I absolutely would!!!
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March 2025 by Kelly McMillan
Loved working with Katie! She made the whole process super easy and seamless! 5 out of 5 stars!
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September 2024 by David Smart
Vincent was awesome
