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April 2024 by Bill
This place was super busy coming right after work but they took care of people very quickly and efficiently. Ten Stars for the customer service people they did a great job.
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March 2024 by Pink Light
Customer service needs work. I’m not sure if they’re overwhelmed but service is mediocre.
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June 2023 by marc monreal
Outstanding service! Pharmacist and staff are meticulous, professional, and friendly........well most of them....lol
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March 2023 by Tacos Have Feelings
So I was at this cvs and the employees will recognize me. I was the guy with thuck brown jacket. Anyways this store has been an L today cause i saw 2 self checkouts and 1 of them had no bag, and the other had BAG. This cvs gotta step up their game bruh, they need more bags
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August 2022 by Madison O.
This CVS always has the longest drive thru line. Recently I went to pick up my thyroid medication, paid for it, and got home and it was the wrong medication! Luckily I knew what my pills were suppose to look like. Definitely is a hassle with this CVS and they take forever for vaccinations as well even if you have an appointment
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July 2022 by Nate N DeAnn T.
The worst. Never have scripts filled, long long lines, always short staffed, hate this location.
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May 2022 by Mike L.
2022 still dealing with problems at this pharmacy the same problems I've had for the last year every single month. They say it's good to go and fixed. I come to pick up my prescription and damn they hit me with the same issue I had the previous month. I wish my insurance would let me go to Kroger across the street. After one or two times of the same mistake. Then maybe I would understand. But a year or more with the same issue it's starting to feel like straight negligence or on purpose.
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May 2022 by Ajit Prasai
First visit, quick service. Everything is fine. Midday, not big line, fast consulting.Thank You Chris for help.
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May 2022 by Jesse A.
In the beginning this location was really easy to work with. They were friendly. That has changed drastically. I'm constantly having to argue to get the correct medication, although they can clearly see the history. The pharmacist there is very unhelpful and rude. Just today Victoria answered the phone was pretty unhelpful and mid question she tells me "I have people waiting in the lobby" and puts me on hold. I waited an additional 9 minutes for her to again answer the phone and rudely ask me what I needed. I explained to her my question yet again and she exhaled as if it was an issue me verifying that it was correct. Surprise it was not. If I would've come to pick it up I would've again been shorted medication and had to either ration or fight with this location to get it corrected. There are a COUPLE techs who are awesome and do a great job, but the majority and the actual pharmacist are EXTREMELY incompetent. CVS cooperate needs to have a visit and audit this store and they will see all the problems. And a message for Victoria: if you do not like working at this location or you do not like working with the general public and all the problems that arise- LEAVE. There's plenty of other places to work.
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March 2022 by Tasha U.
I just picked up my prescription from the pharmacy in Blue mound which was an elixir solution with instructions to take 5ml twice daily. You would think they would automatically include a measuring device to take the specific amount required, but no. I called back to make sure the instructions were correct and how I was suppose to take the medication. The pharmacy tech told me I could come all the way back up there to get one if I want or just Google the amount. REALLY so she wants me to take a guess with this prescribed meditation and risk a medication error. This is highly unprofessional and very inconvenient. I will definitely be changing pharmacies after this. 3/24/22
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March 2022 by Delila D.
In the last year this pharmacy has gone down hill very fast. I do not know what changed, but it needs to be fixed. Constantly out of medication. They say your pills are ready, yet when you get there you have to wait an hour. It has become a very stressful event to go get medication every month. Time to look elsewhere. I'd rather drive a little further away then deal with this pharmacy again.
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March 2022 by Kalynne M.
Do you enjoy constantly arguing with a pharmacist or tech to get your monthly medications? Then this is the place for you!Over the last two years, they gotten progressively worse. It started with getting notifications that's a Rx was ready, I'd show up and they would tell me it would be an hour. Because of those, I started calling 24 hours before I needed it, this didn't help.My veterinarian has had to argue with them repeatedly because my medical alert dog is on seizure medication, and they constantly tell me it cannot be filled yet. It's a controlled substance, but it's viscus and they give you a giant bottle where syringes cannot reach the bottom, so you have to pour it into something smaller, and those tiny bits wasted add up when the required dose is very small. The vet calls regularly to push through the Rx because without his meds, he could die. Seizure meds aren't something you can just stop for a few days while the pharmacy tries to sort things out.My physician called in a battery of antibiotics (3), when I went to pick it up, the tech said I had 2... I told her, "No, here's the list, you're missing one. Please double check". She got rude, told me I was wrong. Rang me out for two and I left. When I returned a week later, they told me I had a third available. All three of these were supposed to be taken together, and timing was important because I had MY bachelorette party coming up, and you cannot drink and be on antibiotics.Now I've come to find out that they have been overcharging me for my medications. I spoke with my insurance company and one Rx is supposed to come to $15 or less, they've been charging me $65/ month for this medication alone! I checked multiple times and they assured me they had my insurance on file (I've given it to them at least once a month since November, because it had been so expensive things seemed off).The last time I came here to pick up Rx's (one of which is a controlled substance, the person who rang me out, forgot to hand me the bag with mentioned controlled substance! This is concerning, I honestly don't think these people have any business handing medications. Problem is, they are the closest pharmacy that consistently has our medications in stock, looks like I'll just have to continue driving around town to multiple locations to get everything.I hate this place
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February 2022 by Lauren W.
Always seems to be issues with my prescriptions here. I submitted a refill request through the automated system and it said my prescription would be ready by 1pm. I show up after 1pm and wait in line for 20 min to be told my refill request was never received. I'm tired of something that should be a simple process always being stressful. I will start getting my prescriptions across the street at Kroger. Occasional issues I understand but the issues here are consistent.
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February 2022 by Mollie M.
Just had another lousy experience at this pharmacy. I went to get my kids amoxicillin and I get home and it's nothing but powder. They did not mix it. I called the pharmacist and let them know it was just a powder. The guy on the phone said I could mix it myself at home. I asked him to walk me through it and he said " it's on the bottle". OK cool, but I'm no pharmacist and this is for my 18 month old and I don't wanna screw this up and overdose my child. Can you walk me through this? again he responds " it's on the bottle". I just hung up. This place is the most unorganized and delivers the worst customer service.
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January 2022 by Gary Chanthalath
If you want your prescriptions filled in a timely manner, don't bother coming here. Customer service and communication is definitely not present in their skillsets. Had to wait 24+ hours for prescriptions AND they didn't even bother to inform me they were filled and ready for pickup. Won't be coming back here again.