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February 2024 by D D
First, they’re always out of medication. When you call to check, you’re on hold for 45 mins and then they hang up on you. If you do manage to get a hold of them, they try to get you to call other pharmacies to find your medication and get you to do their job. WORST PHARMACY EVER.
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January 2024 by Bee
Great team at this location. Always friendly, always helpful!
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December 2023 by Paige
My prescriptions got called in around noon by my provider and when I came to get them at 6pm, they still weren’t filled and i was told they wouldn’t be ready for another hour. I’m in pain and having a hard time getting around so I asked if there was any way they could fill them quicker. The pharmacy tech, Michael, told me to go wait in the bank parking lot next door and he would bring them to me when they were ready. He was very abrupt and seemed annoyed. When they were done, about 10 mins later, he yelled from the window for me to get back in line and pick them up. We haven’t been with this pharmacy for very long but we’ll be switching to a different one in town. Unbelievably bad customer service.
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August 2023 by Fort Worth Texas
This Lake Worth Pharmacy routinely puts medications on hold. Without letting you know.After years of filling the prescription they cannot get it right and refuses to answer phone calls timely.
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August 2023 by internet t.
everytime i tried to get the meds i need to function they had a new reason as to why i couldnt have them. i went cold turkey for a week and almost lost my job. i ended transfering the meds to another location because they weren't gonna give them to me.
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July 2023 by Lauren Crumm
They do not have COVID shots in stock. Will let you schedule appointment online but you arrive and they tell you you're out of luck. Wouldn't recommend scheduling any vaccines here until they can call to let you know they are not available. Or call before you come and make sure you don't waste your time and gas money!
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June 2023 by Kendra Watters
Today around 2:30 I called the CVS on Lake Worth Blvd. I needed to get more information about a prescription. And leave a different fax number. The young man I spoke with was incredibly rude and impatient. He acted as if I were on his personal phone asking about his extended warranty.
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May 2023 by Deborah Mewbourn
Very poor customer service at the Lake Worth location. (Not the one in Target) I am a new customer at this location. No consultation given on a new medication. On hold on the phone for 45 minutes, then disconnected! If they do answer they are rude. How many customer complaints is it going to take before something is done about the pharmacy employees at this location?A Very Unhappy Customer
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May 2023 by Deborah Moore
Very poor customer service at the Lake Worth location. (Not the one in Target) I am a new customer at this location. No consultation given on a new medication. On hold on the phone for 45 minutes, then disconnected! If they do answer they are rude. How many customer complaints is it going to take before something is done about the pharmacy employees at this location?A Very Unhappy Customer
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March 2023 by Tony White
03/24/23. I spent 48 minutes trying to speak to a pharmacist and they finally hung up on me. Second call on hold 34 minutes, gave up. They apparently don't need my business. I will be transferring all my prescriptions elsewhere.
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March 2023 by Zach H
Facing a life threatening condition and they "forgot to order" my prescription. I've been waiting for 5 days and they only have an automated phone. Downright criminal levels of incompetence for putting my life in danger this way.
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February 2023 by M Boyd
This is my preferred cvs location in the area. I haven't had any issues, and I hope this post doesn't jinx me ?
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January 2023 by Darren B.
The girl with long brown hair, and a very rude, arrogant attitude On the register It's just that I've never even met her before in my life. I was just trying to check out she always acts like it's an inconvenience. She refused to give her name and she needs to be fired immediately.
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September 2022 by Tee Thrasher
Kris the Pharmacist is GREAT! She not only took her time and assisted me with my children’s prescription transfer and updated all of my information so that any other prescriptions needed would be good to go!
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September 2022 by Joshua G Glenn
They have lower prices than their competitors, employees here are friendly and are very helpful.