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February 2024 by Amy M
The pharmacy has no clue what they are doing.
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February 2024 by Kenny Nguyen
Would give negative if can. They are so understaffed that no one is at the register to help and no one can pick up on your phone
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February 2024 by Josh Griffin
Carla is great!! She was very professional and was nice to everyone in the store on 1/22/24 even though she was working the front end by herself. Even though there were some Monday morning attitudes in the store she did a great job. Thank you Carla!
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February 2024 by Bong County
Very rude! I usually don't write reviews. I was in the drive tru from 7:28pm til 8:PM. There were other cars behind me as well. The que was very long. When it came to my turn they closed the window and said come back tomorrow. I decided to call and repot this.
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December 2023 by Teri Bynum
I have used this pharmacy for about a year now and I usually don't have any trouble because prescriptions are just called in and fillrd. however I just had surgery last week and my doctor is trying to call in a different medication that helps with pain and spasms he has been on the phone for 45 minutes waiting and that is the doctor's line that you call in if you're a doctor you go to a different line 45 minutes he's waited on the phone to try to get them to a correct a prescription the first one that he called in they didn't have , so he's calling back. I also got on the phone and called them I was on the phone fpr 38 minutes and then it cut me off, grrrr I don't think this is very professional, I mean my situation is not dire however I'm paying a lot of money for the prescription and I need It really bad and the doctor can't even get through to correct the prescription, They need to have somebody at least answering the doctor's line that comes in. Hurting and frustrated.
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December 2023 by Ciin Aung
They are very unprofessional especially who work in Pharmacy. My Dr sent them the prescription and they never filled it untill they close and the lady ask me go another CVS yet they hold my prescription so other CVS can’t fill my prescription I need to hold my pain all night because of their unfinished job. People have pain and need medication if they do like this they will only learn when they get pain by themselves. Medication need for pain or hard only you can’t let the people wait like that . They are very very selfish
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October 2023 by Victoria Archibald
Worst pharmacy on a consistent basis. Rude staff every single time I’ve been there. Will call and be told the prescriptions are ready and go there and they are not, left waiting 30+ minutes. Have had a staff member yell a family member. Slowest drive thru line. Can’t stand this pharmacy. CVS is really going downhill. Would go elsewhere if insurance covered it.
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October 2023 by Mia Applewhite
If I can give this place a zero I would the last few times I’ve had trouble with them constantly giving me a time for my prescriptions and every time I go it’s not ready. I understand that I’m not the only one in need of medication but if you’re going to tell the customer you’re going to rush it then do it if not don’t give them a time. Each time has been major medications not simple over the counter meds!
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October 2023 by Janneth Prewitt
The pharmacy part of the store needs major help, with training, staff and much more. Right now I wouldn’t recommend the pharmacy to anyone, on the contrary I am looking to change. In the store however I found a particular employee very helpful, friendly and kind. He his name is Jaden and I would go back to that store only because of him, I am sure there are others like him there but honestly I have not seen them. He went above and beyond to make my experience there a pleasant one.
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September 2023 by Mariah Laughlin
THE WORST. The customer service at this location has inspired me to avoid CVS like the plague in order to maintain my sanity. Staff doesn’t even try to hide they DNGAF about you. Will be switching my RX to somewhere else ASAP.
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July 2023 by Herlyn Malinay
This review is towards the pharmacy and not the store itself. This pharmacy is the worst pharmacy I’ve ever been! They are rude when answering the phones and are not helpful when it comes to medications being transferred, “not getting the prescription” when proof of RX was sent with receipt, out of stock items despite telling me they have it in stock, and just overall customer service skills. A particular medication that was taking weeks to get filled took Walmart one day to get filled. Don’t ever use this pharmacy!
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June 2023 by Ajit Prasai
I used this location for my pharmacy. It has drive through but has not used.Easy for me from my home location and great customer service. Thank you
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June 2023 by Madona Fouad
This CVS Pharmacy located at 7220 Blue Mound, Fort Worth, TX 76131 should literally shut down! Customer service at the pharmacy is horrible. It’s my first time there and went through the drive through and they told me to come inside because it’s not ready yet. And when I went inside to pick it up I kept waiting for hours for my prescription and they still tell me it’s not ready yet. After hours of waiting this blond girl that was working there of Friday 5/26/23 6:49 pm called my name to give me my prescription and then left me hanging for another hour waiting for no reason when the prescription was already ready! I really don’t understand this customer service and it needs to be fixed immediately or it will be taken to HR and it will be reported to the higher up.
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May 2023 by Jackie Coubles
This is the worst, most unprofessional pharmacy I've ever dealt with. They are always, and I mean always out of stock for medicine. Their associates are rude, and not rarely helpful. When they are out of stock and asked to call around to other CVS's to see if they can find my medicine in stock, they tell me to call myself. Unbelievable. When I have time to switch, I'll be switching to Kroger. Anything is better than this.
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May 2023 by Andrea Wilson
This is the worst pharmacy I have ever been to. They are so rude and seem to constantly be out of medication. They always blame it on the manufacturer however Walgreens or CVS right up the street don't have that problem. Go anywhere else if you need your prescriptions.
