DICK'S Sporting Goods in Fort Worth is a go-to destination for sports, exercise, officially licensed, and outdoor equipment needs. The store carries a wide assortment from top brands, including footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment. Knowledgeable staff and service teams help customers find items like baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Customer experiences with staff vary. Some associates are noted as extremely helpful, resourceful, nice, eager, willing, assertive, and friendly, providing great customer service even near closing time. Specific assistance included helping with baseball equipment and locating items for pickup. However, at other times, associates in areas like shoes can be difficult to find despite many customers, leading to waits. The presentation of some merchandise, like team championship items, has been criticized for being poorly displayed. Overall, the store is recognized for having helpful staff who provide valuable service across different departments.
Just went to return 1 pair of shoes and exchange another pair for a different size. Ended up just returning both and ordering online. Service was definitely not good and not enough workers to help everyone in the shoe department. Employee that did my return want a real gem either. Won't be back.
November 2024
Good sports store. Fair amout of selections at reasonable prices.
December 2023
They are removing the Stanley colors!Also I think the new lava color is very unnecessary
